Kelly Fricano
Hamburg,NY
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised in a fast-paced environment and quick to learn new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance a career in court reporting.
Overview
22
22
years of professional experience
Work History
Official Court Reporter
New York State Unified Court System
11.2024 - Current
- Provide verbatim written recordings and transcription of testimony in all legal settings, including trials, hearings, conferences, and arraignments.
- Transcribe court proceedings with high accuracy and attention to detail.
- Collaborate with legal professionals to ensure timely availability of transcripts.
- Utilize specialized reporting software for efficient record-keeping and document management.
- Manage multiple cases simultaneously while maintaining strict deadlines and confidentiality.
- Enhance court proceedings by providing accurate and timely transcription services.
- Ensure all transcripts meet quality standards through meticulous proofreading and editing.
- Support attorneys and judges by delivering verbatim accounts of testimonies, arguments, and rulings.
- Demonstrate exceptional attention to detail, ensuring the accuracy of each transcript and contributing to a fair and just legal process.
- Consistently meet deadlines while producing high-quality transcripts that accurately reflected spoken words in the courtroom setting.
- Review transcriptions for accuracy in grammar, punctuation, and spelling.
- Recount previously recorded information to provide reference for proposed question or subject matter.
Freelance Court Stenographer
Jack W. Hunt & Associates
03.2021 - 10.2024
- Attend depositions, hearings, proceedings, and other events that require verbatim transcripts into written form.
- Provide accurate word-for-word complete record of events so that interested parties can reference them as needed.
- Capture spoken dialogue with a stenography machine and computer software.
- Report speaker's identification, gestures, actions, and words.
- Evaluate and edit transcripts to verify error-free reporting.
- Read portions of transcripts out loud during depositions.
- Log and store exhibits.
- Clarify inaudible statements during testimony to maintain accuracy.
- Apply various specialty equipment and recoding devices to capture and document required information.
Waitress/Hostess
J. P. Fitzgerald's
08.2013 - 03.2020
- Greeted customers, answered questions, recommended specials.
- Presented food and beverages to guests at table.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.
- Maintained accuracy while handling payments, giving change, and printing receipts for customers.
Medical Coordinator
Community Services For Every1
01.2012 - 09.2014
- Processed confidential patient paperwork with accuracy and deference to patient privacy.
- Managed and coordinated medical, dental, psychiatric, and legal appointments for individuals.
- Transported residents to and from appointments while interacting with medical providers.
- Provided individuals with daily medications and supplements.
- Recorded distribution of medication.
- Maintained contact with pharmacies regarding individual's medical needs.
- Transcribed doctor's orders for individual's medical history reports.
- Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Scheduled urgent tests and examinations by juggling patient schedule with company calendar.
- Communicated scheduling information, appointment details, and health reminders via telephone, mail, and email.
- Delivered thorough and accurate documentation to create detailed additions to individual's electronic health records.
Pharmacy Technician
Rite-Aid Pharmacy
05.2009 - 05.2013
- Teamed with technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer system.
- Assisted pharmacists with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents, and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications, and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication's storage locations to monitor drug expiration dates and supply adequate inventory.
- Prepared prescription transfers to other pharmacies.
Sales Associate
Simply Certificates
01.2007 - 01.2013
- Helped customers find specific restaurants, answered questions, and offered advice regarding gift certificates.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, product, and service information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Tanning Consultant
Total Tan
05.2004 - 01.2007
- Cleaned and sanitized tanning beds and rooms.
- Used cash registers to handle cash and credit card transactions, money, and receipts.
- Maintained knowledge of current sales, promotions, and policies and answered customer questions.
- Greeted customers, showed tanning facilities, and educated them on usage.
- Updated computer database with client and inventory data.
- Stayed up-to-date on the latest tanning trends.
Education
Certificate - Court Stenography
Western New York Stenographic Institute
Snyder, NY04.2021
Bachelor of Arts - Health And Human Services
The University At Buffalo
Amherst, NY03.2011
Skills
- Transcript Preparation
- Proficient in CATalyst
- Knowledge of Microsoft Teams and Zoom
- Statement Clarification
- Proofreading
- New York State Certified Notary Public
- Exhibit Logging
- Inaudible Statement Clarification
- Proficient with Time Management
- Detail Orientated
Advocate for the American Diabetes Association
- Publicly support and advocate for individuals with diabetes and their families.
- Write letters to local and State leaders regarding insulin prices.
- Fundraised thousands of dollars used towards research for the American Diabetes Association.
Timeline
Official Court Reporter
New York State Unified Court System
11.2024 - Current
Freelance Court Stenographer
Jack W. Hunt & Associates
03.2021 - 10.2024
Waitress/Hostess
J. P. Fitzgerald's
08.2013 - 03.2020
Medical Coordinator
Community Services For Every1
01.2012 - 09.2014
Pharmacy Technician
Rite-Aid Pharmacy
05.2009 - 05.2013
Sales Associate
Simply Certificates
01.2007 - 01.2013
Tanning Consultant
Total Tan
05.2004 - 01.2007
Certificate - Court Stenography
Western New York Stenographic Institute
Bachelor of Arts - Health And Human Services
The University At Buffalo