Kelly Galvan
Colorado Springs,CO
Summary
Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Talented kitchen leader offer over 14 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level In Store Shopping Clerk position. Ready to help team achieve company goals. I would also be interested in other positions with your company if available.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Cheyenne Mountain School District 12
02.2021 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Daily Deposits
- Daily Production Sheets (how much food was prepared and how much was thrown out).
- Maintained Daily Timesheets for one employee and myself.
- Attended monthly Manager Meetings.
Innkeeper/Owner
Edgar Olin House B&B
10.2008 - 10.2018
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Implemented successful strategies to increase customer satisfaction.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Oversaw day-to-day operations of 4-room hotel with staff of 1 employees.
- Did monthly city and state sells taxes.
- Did weekly payroll for my 1 employee.
- Made sure rooms were adequately cleaned and ready for new guests.
- Planned and purchased all food for the breakfast we would provide.
- Maintained reservation booking sites.
Kitchen Manager
Widefield School District 3
09.1998 - 10.2008
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
KAG Billing Services
Myself/Self Employed
02.1993 - 08.1998
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
- Generated monthly billing and posting reports for management review.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Met monthly with my clients to go over their accounts
Education
High School Diploma -
Arroyo High School
El Monte, California06.1978
Skills
- Inspection and Observation
- Service Delivery Management
- Portion Standards
- Employee Scheduling
- Meal Monitoring
- Cleaning and Sanitation
- Kitchen Equipment Operation
- POS Terminal Operation
- Portion Sizes
- Maintain Food Safety
- Supply Ordering and Management
- Inventory Coordination
- Equipment Maintenance
- Teamwork and Collaboration
- Attention to Detail
- Health Code Compliance
- Room Preparation
- Team Leadership
- Safe Food Handling
- Delegating Assignments and Tasks
- Order Accuracy
- First Aid Knowledge
- Cook Foods
- Daily Deposits
- I have typing skills
- I have great customer service skills
- Quick learner on computer programs you may be using ( we are using a program at my school called Mealtime)
Certification
Serve Safe Certified
Timeline
Kitchen Manager
Cheyenne Mountain School District 12
02.2021 - Current
Innkeeper/Owner
Edgar Olin House B&B
10.2008 - 10.2018
Kitchen Manager
Widefield School District 3
09.1998 - 10.2008
KAG Billing Services
Myself/Self Employed
02.1993 - 08.1998
High School Diploma -
Arroyo High School