Kelly Gentle
Housekeeper
Durant,Ok
Summary
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.
Overview
1
1
Language
Work History
Custodian
Aramark
05 2023 - 07 2023
- Disposed of waste properly to ensure compliance with environmental regulations.
- Cleaned and maintained assigned areas to meet health and safety standards.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Operated cleaning equipment including floor buffers and vacuums effectively.
- Assisted in inventory management of cleaning supplies and equipment.
- Reported maintenance needs promptly to ensure facility functionality.
- Followed established protocols for safe handling of cleaning chemicals and materials.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Janitor
Bi Lo Wholesale
02 2026 - 04 2026
- Maintained cleanliness and sanitation in high-traffic areas to ensure a safe shopping environment.
- Assisted in inventory management by restocking supplies and organizing storage areas efficiently.
- Followed safety protocols while handling cleaning chemicals and equipment to minimize hazards.
- Responded promptly to spills and accidents, ensuring swift resolution for customer safety.
- Collaborated with team members to complete daily cleaning tasks effectively and on schedule.
- Monitored cleanliness standards throughout the store, reporting maintenance needs as necessary.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Maintained floor cleaning and waxing equipment.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
Server
IHOP
02 2024 - 04 2024
- Accurately processed orders using point-of-sale system.
- Provided exceptional customer service in fast-paced dining environment.
- Provided exceptional customer service in fast-paced dining environment.
- Resolved customer inquiries and concerns efficiently for positive dining experiences.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Upsold menu items to enhance guest satisfaction and increase sales revenue.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to health and safety regulations to maintain compliance standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cabin cleaner
Grandpappy point marina
05 2023 - 08 2024
- Performed thorough cleaning and sanitization of cabins to maintain high standards of guest satisfaction.
- Utilized industry-standard cleaning equipment and products to enhance operational efficiency.
- Collaborated with team members to streamline cleaning processes and improve turnaround times.
- Conducted routine inspections to ensure compliance with health and safety regulations.
- Adapted quickly to changing schedules and priorities, demonstrating flexibility in fast-paced environment.
- Assisted in training new staff on cleaning protocols and safety procedures for effective onboarding.
- Reported maintenance issues promptly to ensure timely resolution and guest comfort.
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Maintained inventory of cleaning supplies, ensuring availability for uninterrupted operations.
- Collaborated with crew members to ensure all passenger needs were met before, during, and after flights.
Housekeeper
Comfort inn and suites
07 2022 - 04 2023
- Maintained cleanliness and organization in guest rooms and common areas to enhance guest satisfaction.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Verified cleanliness and organization of storage areas and carts.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
Education
Certificate - Business Administration
Kiamichi technology center
Durant ok05.2012
Skills
- Cleaning bathrooms
- Window cleaning
- Building maintenance
- Vacuuming
- Mopping and sweeping
- Sorting and washing laundry
- Cleaning techniques
- Ceiling fans
- Residential cleaning
- Vacuuming and sweeping
- Dusting furniture
- Ordering cleaning supplies
Languages
English
Full Professional
Timeline
Certificate - Business Administration
Kiamichi technology center
Housekeeper
Comfort inn and suites
07 2022 - 04 2023
Cabin cleaner
Grandpappy point marina
05 2023 - 08 2024
Server
IHOP
02 2024 - 04 2024
Janitor
Bi Lo Wholesale
02 2026 - 04 2026
Custodian
Aramark
05 2023 - 07 2023