Kelly Gomez
Jurupa valley
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Associate
Bath & Body Works
Corona, CA
08.2022 - Current
- Assisted customers with selecting items and answering questions about products.
- Ensured compliance with company safety regulations at all times while on the job.
- Performed cash register functions accurately and efficiently.
- Provided customer service support for inquiries, complaints, and returns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Helped customers locate items within the store using the inventory system.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Processed payments using point-of-sale systems.
- Handled incoming calls from customers regarding orders or other inquiries.
- Developed and maintained relationships with clients and vendors.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Operated equipment such as scanners and scales correctly during checkout process.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Computed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Centennial High School
Corona, CA06-1994
Skills
- Preparing reports
- Cash Handling
- Program Support
- Management Support
- Data Entry
- Workplace Safety
Timeline
Associate
Bath & Body Works
08.2022 - Current
High School Diploma -
Centennial High School
Similar Profiles
BRITTANY GRIGGBRITTANY GRIGG
Retail Supervisor at Bath & Body WorksRetail Supervisor at Bath & Body Works
Ruby RosasRuby Rosas
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Maiyah BobbittMaiyah Bobbitt
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Jackelyn MuellerJackelyn Mueller
Associate at Bath & Body WorksAssociate at Bath & Body Works
Keolani Emalata FineanganofoKeolani Emalata Fineanganofo
Customer Service Representative at Ontario Airport ServiceCustomer Service Representative at Ontario Airport Service