Kelly Gonzalez
Orland Park,IL
Summary
Dependable and courteous Admin Assistant with over 20 years of experience offering excellent administrative, customer service and financial management abilities. Organized and flexible with proven performance in fast-paced, high-stress environments. Outgoing when greeting and communicating with others to maintain positive atmosphere. Strong attention to detail along with terrific telephone and email etiquette. Good multitasking, planning and communication skills. Well-organized in coordinating project tasks and individual assignments for high-performance marketing campaigns. Knowledgeable about marketing approaches and strategies for supporting team efforts and achieving marketing goals. Resourceful and hardworking with strong attention to detail and systematic approach.
Overview
22
22
years of professional experience
Work History
Accounting Assistant
Residential Real Estate Investment Company
Detroit, MI
12.2023 - 01.2024
- Assisted in the preparation of monthly financial statements and reports.
- Provided support to upper management with special projects related to finance or accounting processes.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Reconciled expenses and financial records.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
Front Desk Receptionist
Germino Dental
Orland Park, IL
02.2012 - 09.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Scheduled appointments and maintained and updated appointment calendars.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Marketing Assistant/HR Assistant
Klein & Hoffman
Chicago, IL
03.2008 - 08.2009
- Assisted in organizing promotional events and tradeshows.
- Developed and maintained content and communications to drive marketing campaigns, activities and events.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Proofread and finalized marketing communications and documentation prior to release.
- Performed content management duties to upkeep shared drives and content libraries.
- Assisted with copywriting, artwork and web workflow to facilitate print and digital marketing communications.
- Organized and inventoried marketing closet to maintain company swag.
- Created proposals for service and product strategies based on marketing data.
Administrative Assistant
ARCO/Murray National Construction Company, Inc
Oakbrook Terrace, IL
03.2006 - 03.2008
- Ability to complete a variety of administrative support tasks in a timely, accurate manner with minimal supervision
- Types, edits and proofreads correspondence, reports, forms and a variety of other documents from rough drafts, oral or written instructions
- Type out contracts, change orders and purchase orders for all project managers
- Complete Proposal Packages and Capabilities Packages for Branch Manager and Project Managers.
Administrative Assistant
Slough Estates USA Inc
Chicago, IL
08.2001 - 01.2006
- Coordinate and schedule a wide variety of corporate engagements for upper level management, staff, and clients including conferences, property site visits and luncheons
- Organize internal meetings and functions as needed
- Coordinate travel arrangements (domestic and international) for President and Vice President
- Process weekly accounts payable, prepare mail remittances and administer petty cash , as well as prepare expense reports for employees
- Maintain phone system speed-dialer, fax machine speed-dialer, copier, office filing system, work stations, office equipment
- Initiate network service calls, quality control
- Compile presentation books for board, budgets, plans, investment committee proposals and meetings
- Type documents, reports and correspondence from hand-written drafts (President, Vice President), draft and type repetitive acknowledgments, transmittal letters and general correspondence
- Coordinate bulk mailings, transmit correspondence via facsimile, messenger, express courier services and US mail, copy and file correspondence and attachments, organize holiday card mailings, operate mail machine to send domestic and international mail
- Inventory office supplies and order as needed
- Charged with basic receptionist duties and performs a vast amount of general administrative tasks.
Education
High School Diploma -
Lockport Township High School
Lockport, IL06.1995
Skills
- Verbal and Written Communication
- Appointment Scheduling
- Customer Service
- Prioritization and Time Management
- Call Answering and Routing
- Basic Bookkeeping
- Complied and Assembled Various Documents: Proposal Packages, Capabilities Packages, Presentation Books for Sales and Marketing, Bank Draw Packages
- Data Entry and Database Software
- Attention to Detail
- Administrative Support
- Reliable and Punctual
- Microsoft Office Suite / Google Platforms
- Courteous and Professional
Timeline
Accounting Assistant
Residential Real Estate Investment Company
12.2023 - 01.2024
Front Desk Receptionist
Germino Dental
02.2012 - 09.2021
Marketing Assistant/HR Assistant
Klein & Hoffman
03.2008 - 08.2009
Administrative Assistant
ARCO/Murray National Construction Company, Inc
03.2006 - 03.2008
Administrative Assistant
Slough Estates USA Inc
08.2001 - 01.2006
High School Diploma -
Lockport Township High School
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