Summary
Overview
Work History
Education
Skills
Timeline
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KELLY GREEN

Romeoville,IL

Summary

Customer focused professional with a successful history of delivering superior account management.

Decisive and resourceful, versed in team development, process improvement and conflict resolution.

Known for applying in-depth industry and product knowledge to create valuable customer solutions and business growth opportunities.

Overview

26
26
years of professional experience

Work History

Regional Vice President

Ikon Technologies
02.2024 - 09.2024
  • Sold hardware and software combined solutions for GPS and theft protection
  • Defined, built and implemented the strategic growth plan for the region
  • Increased regional sales by developing and implementing strategic sales plans
  • Expanded the company's presence in new territories, establishing valuable partnerships and increasing market penetration
  • Delivered regular progress reports to senior leadership, providing clear metrics on regional performance against company goals

Regional Director

TrueCar
03.2022 - 02.2024
  • Responsible for hiring, training, and managing a team of Regional Managers and CSM's in a fast paced always evolving environment
  • Top performing team within the first 6 months in the position with the highest new product sales in the country
  • Build deep relationships within key dealer groups in the region
  • Define, communicate and drive territory growth strategy
  • Measure, manage and update KPI's to align with company growth strategy
  • Reduced churn in the region by over 30% by focusing on solution selling
  • Successfully grew and managed over $10M in annual revenue
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth

Regional Manager - Strategic Accounts

TrueCar
12.2019 - 03.2022
  • Enhanced team performance by providing regular coaching, training, and performance feedback to Regional Directors.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.

Client Success Manager

TrueCar
11.2016 - 12.2019
  • Consulted with clients to maintain an up-to-date understanding of their business needs, goals, and objectives to drive retention and growth
  • Conducted ongoing training on TrueCar products and industry best practices
  • Trained dealers on successful software adoption
  • Consistently outperformed my quarterly performance and sales goals
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Took ownership of customer issues and followed problems through to resolution
  • President's Club Winner

Digital Solutions Manager

CDK Global
09.2013 - 11.2016
  • Promoted to the National Dealer Group Account team in January 2015
  • Created strong relationships in established CDK accounts and prospected new managed website and digital marketing business resulting in consistent book of business growth
  • Worked closely with OEM partners to align National and Local sales advertising strategies
  • Created, conducted and tracked the effectiveness of ad campaigns
  • Delivered consultative training that provided dealers with customized strategies for converting a greater number of prospects into satisfied customers
  • President's Club award winner

Advertising Consultant - Autotrader.com

Cox Enterprises
01.2009 - 09.2013
  • Developed and implemented marketing, business development and account management strategies to increase sales revenue and customer satisfaction
  • Worked closely with automotive dealers to provide a consultative sales assessment of their digital advertising needs and offered creative solutions to help them reach their business and sales objectives
  • Developed a trusted advisor role with clients through effective consultation focused on driving better results which resulted in high product integration with consistently low churn rates
  • Developed in depth knowledge of Sales, Service, Finance & Parts and how they each function as an integral part of the dealership as well as their impact on the dealership financial statement

Sales Supervisor - Auto Mart & Auto Mercado

Cox Enterprises
07.2006 - 01.2009
  • Responsible for net revenue growth of the region
  • Hired, trained and coached a field-based team to meet and exceed monthly growth and retention goals by establishing and managing a strong set of KPI's
  • Accompanied reps on sales calls to assist with presentations, assess long-range needs, resolve customer concerns and ensure account retention/growth
  • Successfully grew and managed over $3+ Million in annual revenue
  • Quarterly evaluations to hold team accountable against established metrics

Account Executive - Trader Publishing

Cox Enterprises
05.1998 - 07.2006
  • Implemented strategies to increase revenue and account performance of print and .com advertising for automotive dealerships throughout Chicago Responsible for new market launches, lead development, cold-call marketing, contract negotiation and account troubleshooting to maximize sales revenue, market share and account retention
  • Circle of Excellence" Award Winner for 8 Straight Years Lead AE for the Highest Billing New Product Launch in the Country

Education

Bachelor of Science - Marketing

Southern Illinois University
Carbondale, Illinois

Skills

  • Innovative and results driven leader
  • Strategic Decision-making
  • Outstanding communication and people development skills
  • Creative and effective problem solver
  • B2B and SaaS Sales Leader
  • Extensive experience preparing proposals and presenting to clients

Timeline

Regional Vice President

Ikon Technologies
02.2024 - 09.2024

Regional Director

TrueCar
03.2022 - 02.2024

Regional Manager - Strategic Accounts

TrueCar
12.2019 - 03.2022

Client Success Manager

TrueCar
11.2016 - 12.2019

Digital Solutions Manager

CDK Global
09.2013 - 11.2016

Advertising Consultant - Autotrader.com

Cox Enterprises
01.2009 - 09.2013

Sales Supervisor - Auto Mart & Auto Mercado

Cox Enterprises
07.2006 - 01.2009

Account Executive - Trader Publishing

Cox Enterprises
05.1998 - 07.2006

Bachelor of Science - Marketing

Southern Illinois University

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