Kelly Gubler
Lake Dallas,TX
Summary
Top performing Executive Specialist with more than 20 years experience in challenging environments. Recognized for exceeding Organizational/Administrative Goals. A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
27
27
years of professional experience
Work History
Account Executive
SWTR GROUP INC
03.2013 - Current
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Pioneered adoption of consultative selling approach, which became best practice within team.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Sales Coordinator/Administrative Assistant
RMoon Consulting
04.2007 - 03.2013
- Calling on Commercial and Residential Customers for a 40 Million Dollar Roofing Contractor
- Receivables ranged from 4 to 6 million at any given time
- Researched customer backgrounds, portfolios, and credit histories in order to approve credit lines
- Work various software applications such as Platinum Software, Excel, Experian and other various software applications in order to achieve financial goals
- Achieved financial goals two years running, with highest paid performance
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Owner
At My Service
11.2004 - 12.2007
- Bookkeeper for various small contractors
- AP/AR accounts, reconciling company books, drafting preliminary liens
- Calendaring of customer appointments, permits, and monthly meetings
- Utilized software such as QuickBooks, Quicken, Word, Excel, and other various software applications such as Comet Tracker
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Department Manager
Magic Messenger, Inc.
02.1998 - 12.2006
- Company Overview: On Demand Transportation Company/Public Warehouse
- Took direction from the CEO
- Maintained a 98% customer satisfaction rating for Top 100 Major Accounts such as WW Grainger, Ralph’s Grocery, Diversified Transportation, Priority Solutions, and Seko Worldwide, etc
- Reviewed monthly/daily reports such as Sales Reports, Customer Commitment Levels, Profit & Loss Statements, Balance Sheets, and Job Costs
- Managed a team of 20 various departmental employees
- Hired & Trained staff on AP/AR, Collections, Customer Service, and various aspects of Transportation Industry
- AP/AR handled on a daily basis
- On Demand Transportation Company/Public Warehouse
Education
Fullerton Community College
Fullerton, CA01.1998
Moraine Valley Community College
Palos Hills, IL01.1986
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
Timeline
Account Executive
SWTR GROUP INC
03.2013 - Current
Sales Coordinator/Administrative Assistant
RMoon Consulting
04.2007 - 03.2013
Owner
At My Service
11.2004 - 12.2007
Department Manager
Magic Messenger, Inc.
02.1998 - 12.2006
Moraine Valley Community College
Fullerton Community College
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