Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Hadley

Paso Robles,CA

Summary

Reliable Inventory Manager bringing expertise in storage and document management. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports on a deadline. Seasoned Customer Service Manager in the food industry, medical and retail settings

Overview

22
22
years of professional experience

Work History

Inventory Manager

Smart And Final
07.2022 - Current
  • Trained new staff on job duties, company policies, and safety procedures for rapid on-boarding
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Customer Experience Delivery

Instacart Shoppers
11.2021 - 07.2022
  • Provided personalized support to customers, tailoring solutions according to their unique needs and preferences.

Pest Control Inspector

County Of Tulare Ag Commisioner
04.2019 - 10.2021

deployed, collected and inspected insect traps on a route that covered all of Tulare county

Mail Carrier

United States Post Office
07.2018 - 02.2019
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Expedited processing times by efficiently unloading mail into designated areas for further distribution over a 75 mile daily route.

Medical Receptionist/Patient Financial Services Representative

Kaweah Delta Hospital
12.2012 - 01.2018
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • helped people that were under insured or uninsured with applications for relevant assistance. maintained their safety during their boarding and un-boarding obtained authorizations from insurance for in house and outpt services.

Claims Assistant

Cigna Healthcare
12.2008 - 03.2012
  • Researched and analyzed complex claims to determine next steps and possible outcomes
  • Maintained confidentiality of patient finances, records, and health statuses. provided the best customer service possible.

Senior Field Service Technician

California Department Of Motor Vehicles
02.2002 - 02.2007
  • Delivered exceptional customer service, addressing customers concerns in a professional manner and offering solutions tailored to their needs. adhered to safety ,policies and procedures . registration of vehicles testing and licensing

Education

Associate of Science - Business Communications

College of The Sequoias
Visalia, CA
06.2026

No Degree - Administrative Assistance And Secretarial Science

Mulan Institute
Visalia, CA
07.2013

Skills

Incoming Shipments Review

  • Calendar and Scheduling Software
  • Work Prioritization
  • Problem-solving abilities
  • Call center experience
  • Retail store support
  • Critical Thinking
  • Hospitality best practices
  • Time Management
  • Process Improvement
  • Cleaning and sanitation food service manager

Timeline

Inventory Manager

Smart And Final
07.2022 - Current

Customer Experience Delivery

Instacart Shoppers
11.2021 - 07.2022

Pest Control Inspector

County Of Tulare Ag Commisioner
04.2019 - 10.2021

Mail Carrier

United States Post Office
07.2018 - 02.2019

Medical Receptionist/Patient Financial Services Representative

Kaweah Delta Hospital
12.2012 - 01.2018

Claims Assistant

Cigna Healthcare
12.2008 - 03.2012

Senior Field Service Technician

California Department Of Motor Vehicles
02.2002 - 02.2007

Associate of Science - Business Communications

College of The Sequoias

No Degree - Administrative Assistance And Secretarial Science

Mulan Institute
Kelly Hadley