Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Kelly Halley

Rose Hill,Kansas

Summary

Reliable employee seeking serving position. Offering excellent communication and good judgment.

Experienced server with over 8 years of experience in restaurant. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

15
years of professional experience
4
years of post-secondary education

Work History

Butler County Special Education Interlocal
Augusta, KS

Paraeducator
08.2014 - Current

Job overview

  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Collaborated with teachers to help with classroom and workload management.
  • Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Documented behaviors, implemented interventions and treatment results.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Maintained head count and attendance sheets.
  • Reported on student progress, behavior and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Graded tests and papers and recorded grades for teaching staff.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Prepared reports and paperwork for parent-teacher conferences.

The Kountry Kitchen Cafe
Rose Hill, KS

Server
04.2022 - 11.2022

Job overview

  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Served beverages and offered refills.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Answered customers' questions, recommended items and recorded order information.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked IDs to verify ages and uphold KS liquor laws.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Jamey's Sports Bar & Grill
Rose HIll, KS

Server/Bartender
10.1999 - 08.2005

Job overview

  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Served beverages and offered refills.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Inspected dishes and utensils for cleanliness.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Rose Hill High School
Rose Hill, KS

High School Diploma
08.1999 - 05.2003

University Overview

Butler County Community College
El Dorado, KS

No Degree from Prerequisites For Nursing & Education
05.2001

University Overview

Skills

Educational assistance

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Availability
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Timeline

Server
The Kountry Kitchen Cafe
04.2022 - 11.2022
Paraeducator
Butler County Special Education Interlocal
08.2014 - Current
Butler County Community College
No Degree from Prerequisites For Nursing & Education
05.2001
Server/Bartender
Jamey's Sports Bar & Grill
10.1999 - 08.2005
Rose Hill High School
High School Diploma
08.1999 - 05.2003

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Kelly Halley