Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelly Hamblin

Elmhurst,IL

Summary

Detail-oriented professional with extensive construction background, accounts receivable knowledge, and strong customer service skills. Knowledgeable about applicable codes and industry best practices. Highly-motivated and adaptable with exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Project Coordinator and Account Receivable Manager

Galaxy Underground, Inc.
Schaumburg, IL
07.2019 - Current
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Assessed, monitored and reported on work progression.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.
  • Provided administrative support to the project manager as needed.
  • Ensured that all required permits were obtained prior to commencing work.
  • Assisted in developing strategies for efficient completion of projects.
  • Developed and maintained relationships with customers to ensure timely payment of invoices.
  • Maintained accurate records of all accounts receivable transactions.
  • Reconciled daily cash receipts and applied payments to the appropriate accounts.
  • Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
  • Investigated and resolved customer inquiries regarding billing issues or discrepancies.
  • Monitored delinquent accounts and initiated collection efforts as needed.
  • Reviewed and negotiated contracts for services in accordance with company policies and procedures.
  • Maintained accurate records of all signed contracts within organizational database systems.
  • Maintained confidential records and files related to executive operations.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Completed weekly and monthly certified payroll reports to ensure compliance.
  • Provided submittal and material certification to engineers and general contractors.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Performed data entry into accounting software programs, such as QuickBooks and Foundation Software.
  • Processed invoices, credit memos, and other financial documents.

Reservations Coordinator

Westin Chicago NW
Itasca, IL
01.2007 - Current
  • Responsibilities include: managing all group reservations as well as in house guest inquiries
  • Handling all guest credit card authorizations and pre-payments
  • Computing and tracking commission payments and maintaining all billing for groups and reservations
  • This position requires extensive customer service, handling incoming calls for the hotel on a multi-line phone system, front desk check-in and check-outs for guests, as well as handling guest requests and troubleshooting complaints and accounting discrepancies
  • This position included creating and maintaining reports to monitor guest satisfaction and to track and report revenues.

Education

Bachelor of Arts - Elementary Education

Elmhurst College
Elmhurst, Illinois
01.1996

Skills

  • Vendor Management
  • Customer Management
  • Detail Oriented
  • Decision-Making
  • Continuous Improvement
  • Spreadsheet tracking
  • Critical Thinking
  • Problem-Solving
  • Performance monitoring
  • Cost Management
  • Compliance Enforcement
  • Strategic Planning
  • Flexible and Adaptable
  • Task Delegation
  • Customer Service
  • Deadline Adherence
  • Good Judgment
  • Workload Management
  • Attention to Detail
  • Adobe Applications
  • Data Collection
  • Schedule Management

References

References available upon request.

Timeline

Project Coordinator and Account Receivable Manager

Galaxy Underground, Inc.
07.2019 - Current

Reservations Coordinator

Westin Chicago NW
01.2007 - Current

Bachelor of Arts - Elementary Education

Elmhurst College
Kelly Hamblin