Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Hardekopf

Saint Paul,MN

Summary

Versatile and dynamic, with a proven track record at Accra Home Care, I excel in project planning and leadership, enhancing operational efficiency and client satisfaction. Leveraging analytical thinking and social perceptiveness, I've significantly contributed to team success, demonstrating a strong ability to meet and exceed employer expectations.

Overview

36
36
years of professional experience

Work History

Paid Parent

Accra Home Care
Minnetonka, MN
04.2021 - 01.2024

Compensated to provide in-home care beyond standard parenting duties.

Key responsibilities included:

  • Medical management: Administering medications, monitoring health conditions, coordinating with medical professionals, and scheduling appointments.
  • Therapeutic support: Implemented therapy plans at home, including physical exercises, speech therapy activities, and behavioral interventions.
  • Specialized education: Provided tailored learning activities based on my son's individual educational plan (IEP), including a specialized curriculum, and assistive technology.
  • Daily living assistance: Helped with personal care tasks like bathing, dressing, eating, and toileting, depending on my son's needs.
  • Transportation and scheduling: Arranged and provided transportation to medical appointments, therapy sessions, and other activities.
  • Advocacy and communication: Communicated with school staff, healthcare providers, and other professionals regarding my son's needs, and advocated for necessary support services.

Personal Care Assistant

Artesian Homes
Baxter, MN
04.2021 - 12.2021

Key responsibilities included:

  • Provided assistance with bathing, dressing, and grooming to disabled clients in their homes, ensuring their comfort and dignity.
  • Assisted clients with mobility needs, including transferring to and from wheelchairs and beds.
  • Prepared meals and snacks according to dietary restrictions, while monitoring food intake.
  • Maintained accurate documentation of client care activities and any changes in condition.
  • Collaborated with healthcare teams to ensure that coordinated care plans were followed.
  • Provided companionship and emotional support to clients, engaging them in conversation and activities.
  • Demonstrated patience and adaptability when dealing with challenging behaviors.

Independent Beauty Consultant

Beauticontrol
Dallas, TX
05.2012 - 01.2014

Key responsibilities included:

  • Provide advice: Offer personalized recommendations and advice on how to use products.
  • Conduct consultations: Perform makeup and skin consultations to assess customer needs.
  • Stay updated: Keep current on beauty trends and new products.
  • Demonstrate products: Show customers how to apply and use products.
  • Build relationships: Establish and maintain strong customer relationships.
  • Meet sales goals: Contribute to personal and team profitability by achieving sales targets.
  • Manage inventory and customer profiles: Monitor stock levels, and reorder products.
  • Participate in events: Take part in beauty promotions, and training events.
  • Manage and maintain business finances: Handled customer cash and card payment transactions, bank deposits, and account reconciliation while maintaining accurate tax information.

Childcare Owner/Provider

Kelly Hardekopf Childcare
Little Falls, MN
11.2006 - 12.2012

Key responsibilities:

  • Direct Childcare: Provide hands-on care for children of various ages, including feeding, diapering, dressing, and hygiene needs.
  • Plan and implement age-appropriate educational activities to foster children's development in cognitive, social, emotional, and physical areas.
  • Monitor children's behavior, address any concerns promptly, and implement positive guidance strategies.
  • Supervise children during playtime, outdoor activities, and transitions.
  • Facility Management: Maintain a safe and clean environment by adhering to sanitation standards and safety protocols.
  • Ensure compliance with all local, state, and federal childcare regulations.
  • Manage staff schedules, and provide training to ensure quality care delivery.
  • Facility maintenance and repairs.
  • Parent communication: Establish open communication with parents through regular updates, conferences, and daily reports.
  • Business Operations: Market and advertise childcare services to attract new clients. Manage enrollment processes, and maintain accurate records. Develop and manage the childcare facility budget. Monitor and adjust the program curriculum based on children's needs and feedback.

Administrative Assistant

Verndale Truss, Inc.
Verndale, MN
12.2001 - 03.2005

Key responsibilities included:

  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Managed payroll for employees at different locations.
  • Assisted in preparation of monthly financial reports for management review.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Scheduled meetings with employees to address concerns and grievances.
  • Organized employee directories and updated individual contact information.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Reported on workplace health and safety compliance to superiors.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Orton's Convenience Store
Staples, MN
03.1990 - 07.1991

Key responsibilities included:

  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Waitress/Server

Elray Restaurant & Truck Stop
Motley, MN
05.1988 - 09.1990

Key responsibilities included:

  • Participated in team meetings to discuss new menu items or changes in policy.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Served food and beverages to patrons and confirmed complete orders.
  • Processed payments accurately using cash registers or POS systems.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented menus and answered questions regarding items.
  • Greeted customers and provided menus.

Education

Some College (No Degree) - Medical Secretary

Wadena Technical College
Wadena, MN

Skills

  • Written communication
  • Project planning
  • Google drive
  • Analytical thinking
  • Social perceptiveness
  • Leadership

Timeline

Paid Parent

Accra Home Care
04.2021 - 01.2024

Personal Care Assistant

Artesian Homes
04.2021 - 12.2021

Independent Beauty Consultant

Beauticontrol
05.2012 - 01.2014

Childcare Owner/Provider

Kelly Hardekopf Childcare
11.2006 - 12.2012

Administrative Assistant

Verndale Truss, Inc.
12.2001 - 03.2005

Cashier

Orton's Convenience Store
03.1990 - 07.1991

Waitress/Server

Elray Restaurant & Truck Stop
05.1988 - 09.1990

Some College (No Degree) - Medical Secretary

Wadena Technical College
Kelly Hardekopf