Kelly Hardiman
Aliceville,AL
Summary
Dynamic professional with proven expertise in customer service excellence and inventory management, honed at Family Dollar. Demonstrates exceptional empathy and patience, alongside a strong work ethic. Skilled in POS system operations and team collaboration, consistently ensuring operational efficiency and customer satisfaction. Achieved notable improvement in transaction processing speed, contributing to enhanced customer experience.
Overview
12
12
years of professional experience
Work History
Cashier
Family Dollar
Aliceville, AL
08.2022 - Current
- Answered phone calls to assist customers with questions and orders.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Built and maintained productive relationships with employees.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Processed sales transactions to prevent long customer wait times.
Live-In Caregiver
Parent's of Patient
Aliceville , AL
03.2013 - 06.2020
- Attended to basic needs of clients like feeding them when necessary.
- Procured proper equipment for clients with limited mobility.
- Assisted clients with maintaining good personal hygiene.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Developed individualized care plans for each client based on their specific needs.
- Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
- Picked up groceries, prescriptions and other items for clients.
- Built strong and trusting rapport with clients and loved ones.
- Supported family members by providing emotional support during difficult times.
- Organized oral medications for clients following dosage and schedule requirements.
Education
GED -
Gordo High School
Gordo, AL04-2019
Skills
- Returns processing
- Product restocking
- Drawer balancing
- Team collaboration
- Receipt handling
- Sales techniques mastery
- Customer service excellence
- Inventory management
- Cleaning and sanitizing
- ID verification
- Work ethic and integrity
- POS system operations
- Cash management
- Cash handling
- Professionalism and courtesy
- Empathy and patience
- Reliability and punctuality
Affiliations
In my spare time, i like to enjoy my small family. We truly find joys and comfort in picking up a good book and going on an adventure.
Timeline
Cashier
Family Dollar
08.2022 - Current
Live-In Caregiver
Parent's of Patient
03.2013 - 06.2020
GED -
Gordo High School