Kelly Harper
Apache Junction,AZ
Summary
Seasoned Clinical Nurse Manager offering 11 years of nursing experience and success in leading teams while providing exceptional care to patients. Experience spans across ICU,Post Partum, ED, PCU, and med-surg tele. Expert in all elements of patient care and successful in working as part of a team to treat a wide range of medical conditions. Skilled in prioritizing patients’ needs within high-stress environments. Good communicator and planner with excellent conflict resolution and problem-solving abilities. Looking for a challenging new role with a progressive organization. Expert in all aspects of patient care and highly adept in working closely with physicians to achieve optimal patient outcomes. Accomplished in improving delivery of care, patient outcomes and nursing staff performance. Proficient in effectively using Cerner, Allscripts, McKesson and Microsoft Office to manage patient care. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport.
Overview
12
12
years of professional experience
Work History
ICU Charge Nurse
Dignity Health
Mesa, AZ
12.2021 - Current
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations.
Charge Nurse PCU
Dignity Health
Chandler, AZ
01.2021 - 12.2021
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Directed patient care activities, guided and trained RNs, PCT's during shift.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Investigated and resolved issues affecting hospital operations and patient care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
House Supervisor/Float RN 2
Summit Healthcare Regional Medical Center
Show Low, AZ
02.2020 - 01.2021
- Collaborated with other departments and medical staff to support provision of highest standard for total patient care.
- Submitted accurate documentation, reporting and in-depth nursing observation to support continuity of total patient care.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Managed nurses and nursing activities in 80-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Managed infection control and critical incidents and made procedural changes and improvements.
- Led successful team comprised of RNs, LPNs and ancillary staff.
Registered Nurse
White Mountain Regional Medical Center
Springerville, AZ
2009 - 01.2021
- Self-directed with astute judgment skills. High level of personal accountability.
- Strong leader for nursing personnel assigned to the unit/shift.
- Closely monitored acute conditions.
- Assessed patients and documented their medical histories.
- Exercised exemplary clinical judgment when making care decisions.
- Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 5 patients per shift.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Nurse Clinical Leader
Summit Healthcare Regional Medical Center
Show Low, AZ
09.2010 - 02.2020
- Delegated staff nurse duties.
- Investigated and resolved complaints from staff, physicians and patients.
- Exercised exemplary clinical judgment when making care decisions.
- Managed unit schedule and individual work assignments.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
- Recruited, hired, trained and coached new employees.
- Developed and achieved financial and growth goals.
- Effectively supervised RNs, NAs and non-clinical staff.
- Strong leader for nursing personnel assigned to the unit/shift.
- Ensured safety and well-being of patients.
- Self-directed with astute judgment skills. High level of personal accountability.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ2018
Associate of Science - Nursing
Northland Pioneer College
Show Low, AZ2011
Skills
- Patient and family advocacy
- Accomplished leader
- Strong clinical judgment
- Acute care expertise
- Culturally competent care
- Relationship building and retention
- Profit improvements
- Team Building
- Training and mentoring
- Multidisciplinary team collaboration
- Hiring and recruitment
- Project oversight
Timeline
ICU Charge Nurse
Dignity Health
12.2021 - Current
Charge Nurse PCU
Dignity Health
01.2021 - 12.2021
House Supervisor/Float RN 2
Summit Healthcare Regional Medical Center
02.2020 - 01.2021
Nurse Clinical Leader
Summit Healthcare Regional Medical Center
09.2010 - 02.2020
Registered Nurse
White Mountain Regional Medical Center
2009 - 01.2021
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Northland Pioneer College
Similar Profiles
Monica SmithMonica Smith
Care Coordination at Dignity. Health - Dignity HealthCare Coordination at Dignity. Health - Dignity Health
Monica SmithMonica Smith
Care Coordination at Dignity. Health - Dignity HealthCare Coordination at Dignity. Health - Dignity Health
Renee LindeRenee Linde
Registered Nurse, Emergency Department at Dignity HealthRegistered Nurse, Emergency Department at Dignity Health
Sarah ReyesSarah Reyes
Patient Care Technician/HUC at Dignity HealthPatient Care Technician/HUC at Dignity Health
Richard FranzRichard Franz
Campground Host at State of ArizonaCampground Host at State of Arizona