Kelly Hart
Fort Worth,TX
Summary
Dynamic and performance driven individual with 5+ years of operational, inventory, and leadership experience. Proficient in areas of logistics including shipping and receiving, inventory management, and general warehouse operations. Highly dedicated to producing accurate results with demonstrated analytical ability and creative thinking. Excel in fostering positive work environments though initiative, collaboration, and enthusiasm.
Overview
11
11
years of professional experience
Work History
Pro Loader
Home Depot
06.2024 - Current
Order Fulfillment Associate
Home Depot
09.2023 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Sales Associate
Home Depot
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Operations Manager
Conn's Home Plus
10.2014 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Inventory Control Lead
Conn's Home Plus
08.2013 - 10.2014
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
- Resolved discrepancies in inventory records through thorough investigation, collaborating with relevant departments to address any underlying issues.
- Facilitated timely order fulfillment by ensuring proper allocation of stock to customer orders and coordinating with shipping teams.
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
Education
Master Of Science - Accounting
Western Governors University
Salt Lake City, UTBachelor Of Business Administration - Accounting
Western Governors University
Salt Lake City, UT09.2023
Skills
- Initiative and Self-Motivation
- Detail and Task Oriented
- Analytical Ability
- Attention to Detail
- Problem- Solving
- Positive mindset and Adaptability
- Understanding of Financial Concepts
Timeline
Pro Loader
Home Depot
06.2024 - Current
Order Fulfillment Associate
Home Depot
09.2023 - Current
Sales Associate
Home Depot
05.2022 - Current
Operations Manager
Conn's Home Plus
10.2014 - 01.2016
Inventory Control Lead
Conn's Home Plus
08.2013 - 10.2014
Master Of Science - Accounting
Western Governors University
Bachelor Of Business Administration - Accounting
Western Governors University
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