Kelly Heller

Selling Eyewear on an E-Commerce Platform

• Oversaw budgets, payroll, and accounts payable and receivable.
• Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Oversaw accounts payable and receivable to track income and expenditures, drive statutory compliance and provide quantitative financial information.

• Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
• Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
• Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
• Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Facilitated smooth transactions by adeptly handling cash deposits, withdrawals, check processing, and loan payments.
• Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
• Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
• Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.