Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered inbound calls, chats and emails to facilitate customer service.
Developed strong customer relationships to encourage repeat business.
Advertising Sales
Prairie Mountain Publishing
Boulder, CO
11.1997 - 11.2020
Educated customers about products and services offered by The Daily Camera and Denver Post
Advised customers on the latest product features and benefits.
Move customers from in paper advertising to online options that will bring them more customers
Contact Mary Romano 303-588-8433
Education
Bachelor of Science - Marketing
University of Colorado At Boulder
Boulder, CO
01-1990
Skills
I believe recycling and composting are the most important things that we can do to preserve our natural resources
Community Involvment
I am retired from full time work and in the late Summer and Fall, I am a High School football referee. I have been doing this for the last 2 years. It has taught me how to be even more patient with people who are not ready to have a reasonable conversation with me.