Kelly Hinds

• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Stocked phlebotomy cart or carrier with appropriate supplies.

I worked in a fast-paced fine dining restaurant in the heart of Napa Valley for 3 years.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

High-end women's fashion

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

I am a skilled caretaker for children and have many years of childcare experience for various families.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Taught children to organize toys, wash hands, and share by leading by example.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Collaborated with parents to develop individualized care plans addressing specific needs of their children.
• Assisted with homework completion, reinforcing subject matter comprehension and academic success.
• Supported cognitive development with age-appropriate learning materials and engaging educational games.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Applied positive behavior management techniques to enhance social interactions and emotional development.