Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kelly Hiraki

Honolulu,HI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Friendly and helpful when answering calls and ability to handle challenging work.

Overview

15
15
years of professional experience

Work History

Study Hall Supervisor

Punahou School
Honolulu, HI
08.2023 - Current
  • Supervised students in the study hall to ensure a safe and productive environment.
  • Monitored student behavior, providing guidance as needed to ensure adherence to school rules and regulations.
  • Developed strategies for maintaining a quiet atmosphere conducive to studying and learning.
  • Enforced disciplinary action when necessary, following school policy guidelines.
  • Assisted with attendance taking at the beginning of each period.

After School Care Group Leader

Punahou School
Honolulu, HI
01.2023 - Current
  • Supervised elementary children in an after school program setting.
  • Facilitated small group activities to help foster student collaboration skills.
  • Instructed students on safe and proper use of supplies and equipment.
  • Supervised recreational activities such as sports, board games, and arts and crafts.
  • Encouraged positive behavior through positive reinforcement techniques.
  • Ensure every student gets into their car safely and in a timely manner from when they are called.
  • Created safe, nurturing environment of trust and respect.

Real Estate Professional

Engel & Volkers - Honolulu
Honolulu, HI
05.2012 - Current
  • Maintained a large client base by meeting needs and providing exceptional customer service.
  • Guided homebuyers and sellers through the process of buying and selling a property. Showed properties and explained the value and benefits of available homes on the market.
  • Assisted in creating marketing material to showcase a property.
  • Maintained high referrals rates and exceptional feedback from past clients.
    Educated clients on the current real estate market and showed them new projects and developments.
  • Negotiated contacts and coordinated with lenders, attorneys, escrow, stager, photographer and inspectors.
  • Received SRES designation (Senior Real Estate Specialist) and E-Pro designation.

Central Supply Assistant

Punahou School
Honolulu, HI
02.2023 - 08.2023
  • Assisted with purchasing supplies and equipment to ensure adequate inventory levels were maintained.
  • Tracked orders from vendors, processed invoices, and verified accuracy of shipments received.
  • Monitored stock levels through periodic physical inventories and communicated results to management team as needed.
  • Prepared purchase orders for requested items based on established guidelines.
  • Worked closely with faculty & staff to coordinate supply distribution during summer and back to school orders.
  • Inspected returned products for damage prior to restocking shelves.
  • Delivered orders to different locations on campus.

Owner

Menchie's Frozen Yogurt
Kapolei, HI
11.2008 - 08.2023
  • Maintained and operated three Menchie's stores. (Ward, Kapolei, Mililani)
  • Placed weekly orders from local and mainland venders. Kept inventory of our yogurt and toppings in order to place concise orders from the mainland and allow enough lead time.
  • Coordinated work schedules for both team members and shift leaders at all three locations.
  • Communicated weekly with our Corporate office to ensure that we are meeting their standards and implementing new marketing ideas and best practices.
  • Attended annual Corporate Conventions in California to hear from our CEO on the strength of our franchise and upcoming big promotions.
  • Developed new marketing strategies and used social media to promote new flavors and toppings.
  • Prepared payroll and weekly sales reports for our CPA.
  • Interviewed, hired and trained new team members and maintained files for administrative records.
  • Provided guests with an exceptional Menchie's experience on every visit.
    Strong focus on guest service, helped all team members and team leaders to attain Menchie's goals.
  • Resolved guest complaints.
  • Presented to students at various schools (i.e., Punahou & Mililani Middle) and educate them on "running a business" and increase brand awareness.
  • Held field trips at Menchie's locations and spoke to students on topics they were learning in school.

Education

Bachelor of Arts - College Of Education/Minor In Business Admin

Loyola Marymount University
Los Angeles, CA
05.2007

High School Diploma -

Punahou School
Honolulu, HI
06.2004

Skills

  • Communication
  • Ability to Work Under Pressure
  • Teamwork
  • Managing Multiple Priorities
  • Strong Work Ethic
  • Detail Oriented
  • Strategic Planning
  • Time Management
  • Organizational Skills

Affiliations

  • Nominated for Aloha A'ina Award with the National Association Of Realtors from 2015-2022
  • Menchie's Frozen Yogurt Awarded "Best Dessert" in Star Advertiser 2014, 2015, 2016, 2017, 2018
  • Menchie's Frozen Yogurt Named "Best Frozen Yogurt" in Honolulu Magazine in 2010

Timeline

Study Hall Supervisor

Punahou School
08.2023 - Current

Central Supply Assistant

Punahou School
02.2023 - 08.2023

After School Care Group Leader

Punahou School
01.2023 - Current

Real Estate Professional

Engel & Volkers - Honolulu
05.2012 - Current

Owner

Menchie's Frozen Yogurt
11.2008 - 08.2023

Bachelor of Arts - College Of Education/Minor In Business Admin

Loyola Marymount University

High School Diploma -

Punahou School

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Kelly Hiraki