KELLY HODGDON
Cooper,ME
Summary
Extensive experience in case management, triage, wound care, nurse management, home care, and hospice that contributes to a comprehensive skill set in the healthcare field. Renowned for fostering effective team collaboration and demonstrating adaptability in dynamic environments. Consistently achieves goals and enhances patient well-being through a blend of compassionate care and clinical expertise. Committed to delivering exceptional patient outcomes by leveraging a deep understanding of healthcare practices and patient needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Care Nurse Case Manager
Central Vermont Home Care and Hospice
09.2024 - Current
- Adept in screening potential clients, completing comprehensive assessments, stratifying risks, planning, creating, and implementing patient-centered plans of care with goals based on the individual patient's needs and diagnosis. Including an in-depth evaluation and adjustment of interventions as indicated.
- Serving as a primary liaison between patients and their healthcare providers, ensuring continuity of care and seamless timely transitions between settings.
- Facilitating successful discharge planning by thoroughly assessing patient readiness and coordinating necessary resources for a smooth transition.
- Reducing re-hospitalization by closely monitoring vital signs, medication adherence, and overall wellness.
- Administering medications and providing skilled nursing care as ordered.
- Provided expert guidance on nutrition and lifestyle modifications tailored to individual patient requirements, enhancing overall health status.
- Conducting in-depth health education sessions for caregivers and patients diagnosed with chronic illnesses, empowering self-management skills development.
- Coordinating and collaborating services with various multidisciplinary teams members optimizing patient outcomes.
- Maintaining timely documentation of patient progress, and facilitating effective communication among the care team members.
Home Care and Hospice Nurse Case Manager
Community Health and Counseling Services
03.2024 - 09.2024
- Managed caseloads effectively, ensuring timely assessments, interventions, implementing a patient-centered plan of care, and evaluations for optimal patient outcomes.
- Delivered culturally sensitive care by considering diverse backgrounds when tailoring individualized support strategies for each patient.
- Actively participated in interdisciplinary team meetings to review cases and contribute valuable input on managing complex medical situations.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Provided high level of quality, compassionate care to patients and caregivers.
- Maintained accurate documentation of patient assessments, interventions, and progress notes, ensuring efficient communication among healthcare team members.
- Served as an advocate for patients'' rights by ensuring that their wishes were respected throughout the course of treatment.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated family members and caregivers on patient care.
- Ability to effectively teach proper protocol and procedure to other staff members as a nurse mentor.
Triage Nurse
Internal Medicine
01.2023 - 05.2023
- Excellent verbal and written communication skills along with experienced clinical judgement resulting in accurately identifying and prioritizing patient care needs via telephone and EMAR systems.
- Maintained high standard of patient care by adhering to national health and safety guidelines during triage assessments.
- Ability to effectively manage 50-100 calls per day and 50-100 MyCart messages with ease per day.
- Maintained calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managing emergency calls and providing immediate guidance for critical situations.
- Collaboration with healthcare team to develop and implement patient care plans, coordinate referrals, and provide education to patients remotely.
- Provided comprehensive care during nurse office visits.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Weekend Director of Nursing
Harris Hill Center
02.2022 - 03.2023
- Responsible for the oversight of all aspects of facility operation during the weekend hours, with staffing between 75-100 employees at any given time..
- Monitored quality of care provided, ensured adherence to nursing protocols, and fostered a supportive environment for both staff and residents.
- Managed nursing staff schedules, maintained adequate coverage and shift management.
- Participated in nursing staff recruitment, selection, creation of assignments, orientation, staff development, and retention.
- Provided nursing staff supervision, evaluation, education and training to drive staff competency and professional development to support standards of care. Completion of disciplinary actions, and termination when indicated.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed and implemented comprehensive resident care plans tailored to individual needs.
- Possessed a deep understanding of resident rights, compliance with Medicare regulations, and reportable incidents.
- Collaboration with Administrator and Center leadership to meet facility goals.
- Participation in QUAPI and utilization management. Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
Weekend Clinical Home Care and Hospice Triage Nurse
Concord Regional Visiting Nurse Association
07.2015 - 07.2020
- Ability to effectively manage 100-200 calls per day in an agency day that served greater than 1500 patients with ease.
- Excellent verbal and written communication skills along with experienced clinical judgement for both home care and hospice level of care, resulting in accurately identifying and prioritizing patient care needs via telephonic system.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Managed emergency calls and provided immediate guidance for critical situations.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Coordinated and implemented appropriate patient care accordingly.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Maintained high standard of patient care by adhering to national health and safety guidelines during triage assessments.
- Collaborated with the healthcare team to implement and ensure patient needs were met.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.
- Responsible for staff development, ordering supplies, oversight of scheduling, documentation auditing, assisted liaisons and intake.
- Participated in quality improvement and utilization management. Resulting in exceptional care for patients and families.
TCU Nurse Manager
Pleasant View Center
01.2010 - 07.2015
- Monitored quality of care provided, ensured adherence to nursing protocols, and fostered a supportive environment for both staff and residents.
- Managed nursing staff schedules, maintained adequate coverage and shift management.
- Participated in nursing staff recruitment, selection, creation of assignments, orientation, staff development, and retention.
- Supervised, directed, and motivated high-quality performance. Provided constructive feedback to support professional growth, disciplinary actions, and if indicated termination.
- Led staff meetings to keep team informed of departmental changes. Provided opportunities for nurses to share ideas and concerns fostering open communication, promoting collaboration and shared decision making.
- Developed and implemented comprehensive resident care plans tailored to individual needs.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Possessed a deep understanding of resident rights, compliance with Medicare regulations, and reportable incidents.
- Collaboration with Administrator and Center leadership to meet facility goals.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Participation in QUAPI and utilization management.
- Achieved a 50% decrease in patient falls.
- Achieved a decrease in patient skin breakdown by 90%.
- Achieved improved patient satisfaction survey results.
- Achieved improved staff satisfaction and retention which resulted in a wait list for Registered Nurses who requested to be transferred to the unit.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
Education
BSN - Nurse Leadership
Franklin Pierce University
Rindge, NH07.2016
AS - Nursing
NHTI
Concord, NH07.2006
Certificate of Dental Assisting -
NHTI
Concord, NH07.1999
Skills
- Proficient Infusion therapy knowledge including administration of intravenous medications and use of CathFlow Knowledgeable regarding indication for use, care, and troubleshooting of PICC lines, central lines, and port caths Skilled in placement of peripheral lines
- Wound care knowledge and expertise including accurate identification, treatment, and prevention of pressure ulcers, diabetic ulcers, arterial ulcers, venous ulcers, traumatic and surgical wounds Experienced with negative pressure use including indications, equipment, and care
- Proficient G-tube, PEG-tube, and Mickey-tube knowledge including placement, care, feed administration, pump use, gravity bolus feeds, and troubleshooting
- Proficient Indwelling catheter knowledge regarding foley catheters and supra-pubic catheters Including placement, care, and troubleshooting
- Extensive respiratory knowledge including tracheostomy placement and care Experienced with ventilators, cough assist, nebulizers, suctioning, chest tubes, PLERUX, incentive spirometer, and oxygen as well as high flow use
- Computer proficient including but not limited to use of Point Click Care, Swift Medical, OASIS, McKesson, Netsmart, Centricity, Cerner, Tiger Text, Dentrix, Physician Portal, DHMC Connect, Health Wyse, MyChart, Teams, Outlook, Word, Power Point and Excel
- Medication administration, all routes
- Proficient ostomy care and troubleshooting knowledge
Accomplishments
- Achieved improved patient satisfaction surveys by actively listening to concerns and addressing areas in need of change.
- Achieved improved staff retention through effectively identifying barriers and implementing new policy and procedures.
- Achieved optimal patient outcomes by completing skilled nursing assessment, implementation, and education leading to decreased patient falls, skin breakdown, and re-hospitalizations.
Certification
- Registered Nurse License 2006-07 - unencumbered ME license (Compact State)
- CCM Certification exam taken 2025-08 with verbal passing score, awaiting written proof
- CPR/BLS & First Aid Certifications 2025-01
Timeline
Home Care Nurse Case Manager
Central Vermont Home Care and Hospice
09.2024 - Current
Home Care and Hospice Nurse Case Manager
Community Health and Counseling Services
03.2024 - 09.2024
Triage Nurse
Internal Medicine
01.2023 - 05.2023
Weekend Director of Nursing
Harris Hill Center
02.2022 - 03.2023
Weekend Clinical Home Care and Hospice Triage Nurse
Concord Regional Visiting Nurse Association
07.2015 - 07.2020
TCU Nurse Manager
Pleasant View Center
01.2010 - 07.2015
BSN - Nurse Leadership
Franklin Pierce University
AS - Nursing
NHTI
Certificate of Dental Assisting -
NHTI
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