Kelly Hoffmann
Indianapolis,IN
Summary
Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adapts quickly to new challenges and maintains rigorous quality standards to drive successful results. Known for reliability, leadership, and excellent communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deli Manager
Costco Wholesale Corp
01.2012 - Current
- Managed inventory levels and ordered supplies to maintain product availability.
- Ensured compliance with health regulations and company policies in food handling.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Monitored daily sales reports to maximize profitability.
- Resolved customer compliance in a professional manner.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Addressed employee performance issues promptly while also providing feedback and coaching as needed.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Helped ordering team stay on top of supply needs by sharing information about low or spoiled inventory.
- Explained goals and expectations required of trainees.
- Reviewed invoices from vendors for accuracy prior to payment processing.
Education
Bachelor of Arts - Public Relations
University of Pittsburgh at Johnstown
Johnstown, PA12.2012
Skills
- Inventory management
- Quality control
- Team leadership
- Customer service
- Profit and loss
- Multitasking ability
- Employee supervision
- Task delegation
- Team direction
- Ordering supplies
- Food safety compliance
Accomplishments
- Managed and coached a high-performing team of 13 employees to exceed sales targets.
- Achieved sustained 10–20% annual sales growth through effective team leadership and strategy.
- Consistently placed in the Top 3 for weekly sales performance across the district.
Certification
Costco Food Safety Level Two Certified
Timeline
Deli Manager
Costco Wholesale Corp
01.2012 - Current
Bachelor of Arts - Public Relations
University of Pittsburgh at Johnstown