Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Holmes

Goldthwaite

Summary

Manager with 19 years of experience at Tractor Supply Company, specializing in team leadership and customer relationship management. Demonstrated ability to enhance productivity and resolve conflicts, contributing to a high-performance culture. Expertise in strategic planning and operations management, consistently achieving operational excellence and driving employee engagement.

Overview

2026
2026
years of professional experience

Work History

Manager

Phillips Petroleum
  • Motivated employees to enhance productivity and engagement in work.
  • Achieved multiple tasks within established timeframes consistently.
  • Maintained organized, professional, and safe environment for employees and patrons.
  • Resolved disputes promptly, ensuring high-quality service delivery and customer satisfaction.
  • Actively listened to staff concerns, resolving conflicts through effective mediation.
  • Maximized team performance by monitoring daily activities and mentoring members.
  • Cross-trained employees to enhance agility and operational efficiency.
  • Developed relationships with customers and suppliers through effective account management.

Manager

Tractor Supply Company
07.2006 - Current

Accumulated 19 years of experience at TSC in farming and animal health sectors. Developed extensive knowledge in industry trends and best practices. Contributed to operational excellence through consistent engagement and training. Enhanced team performance by sharing expertise and insights with colleagues.

Education

GED -

GED
Charleston, SC

Skills

  • Customer service and support
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex problem-solving
  • Staff training and development
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Shift scheduling
  • Sales techniques and management
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Performance evaluations
  • Product management
  • Budget control
  • Safety procedures
  • Clear communication
  • Work prioritization and organization
  • Policy and procedure development
  • Inventory management
  • Recruiting and interviewing
  • Risk management and assessment

Timeline

Manager

Tractor Supply Company
07.2006 - Current

Manager

Phillips Petroleum

GED -

GED
Kelly Holmes