Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Holton

Cincinnati,OH

Summary

Dynamic material handler with a proven track record at Kohls Distribution Center, excelling in warehouse operations and teamwork. Recognized for maintaining a clean and organized environment while ensuring efficient order fulfillment. Skilled in barcode scanning and committed to safety, I foster collaboration and drive productivity in fast-paced settings.

Overview

16
16
years of professional experience

Work History

Material Handler

Kohls Distribution Center
06.2021 - Current
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Server

Golden Corral Buffet and Grill
03.2015 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Dog Groomer

Lisa's Village Grooming
05.2009 - 05.2015
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Fed, walked and bathed animals.
  • Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
  • Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

Loveland High
Loveland, OH
05-1997

Skills

  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude
  • Workplace cleanliness
  • Heavy lifting
  • Package handling
  • Warehouse operations
  • Attention to detail
  • Shipping
  • Materials handling and transport
  • Teamwork and collaboration
  • Warehouse safety
  • Pallet jack operation
  • Material packaging
  • Warehouse organization
  • Problem-solving
  • Team collaboration
  • Wrapping and boxing
  • Labeling and boxing
  • Lifting and sorting
  • Materials sorting
  • Order picking and processing
  • Willing to learn
  • Barcode scanning
  • Hand tool proficiency
  • Cycle counts
  • Good housekeeping
  • Pick ticket orders
  • Clean background check
  • Assembly and production
  • Material identification
  • Customer service
  • Equipment safety

Timeline

Material Handler

Kohls Distribution Center
06.2021 - Current

Server

Golden Corral Buffet and Grill
03.2015 - 03.2020

Dog Groomer

Lisa's Village Grooming
05.2009 - 05.2015

Loveland High

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Kelly Holton