Summary
Work History
Overview
Kelly Hoss

Kelly Hoss

Jo
Houston,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Cancer Survivor

N/A
06.2024 - 01.2025
  • I have been unemployed since June, 2024 due to being diagnosed with, fighting, and beating Cancer. I am now 100% cancer free, healthy, and ready to rejoin the workforce.
  • Empowered survivors by providing tailored emotional support and resources to assist in their healing journey.
  • Enhanced community awareness of survivor issues through organizing and participating in public speaking events and workshops.

Jr GL Accountant

RISE AMG
04.2024 - 06.2024
  • Streamlined accounting processes for increased efficiency, implementing new software solutions and automation tools.
  • Collaborated with IT teams to optimize accounting systems, resulting in improved data integrity and streamlined processes.
  • Enhanced financial accuracy by meticulously reconciling balance sheet accounts and resolving discrepancies.
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.

Accounts Receivable Coordinator

Firstservice Residential
04.2023 - 02.2024
  • Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
  • Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
  • Expedited payment collection with timely submission of invoices and proactive communication with clients.
  • Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
  • Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
  • Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
  • Conducted regular audits of customer accounts to ensure accuracy, identifying potential errors or inconsistencies for correction.
  • Maintained accurate records of financial transactions, ensuring compliance with company policies and industry regulations.
  • Collaborated with sales teams to address customer disputes, resulting in prompt resolution and maintained relationships.
  • Prepared bills receivable, invoices, and bank deposits.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Escrow Assistant

Texas American Title Company
08.2013 - 10.2014
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Maintained open communication with lenders, brokers and borrowers.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Prepared estimated closing statements for buyer and seller.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Stayed current on industry regulations and trends to provide informed guidance to clients during transactions seamlessly.
  • Prepared detailed preliminary reports for review, consistently identifying discrepancies before they became issues.

Assistant Escrow Officer

First American Title Insurance Co
10.2004 - 03.2006
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Communicated requirements and title exception information to clients.
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Ensured compliance with industry regulations through diligent adherence to company policies and procedures.
  • Supported successful closings by preparing comprehensive settlement statements reflecting accurate financial calculations.
  • Effectively managed deadlines for inspections, appraisals, loan contingencies which ultimately contributed to timelier transaction completions.
  • Boosted client confidence with accurate fund disbursement by thoroughly balancing ledgers and securing funds from appropriate sources.
  • Increased team efficiency by collaborating effectively with Escrow Officers and support staff on multiple tasks.
  • Maintained positive relationships with clients, agents, and other stakeholders by offering exceptional customer service throughout the escrow process.
  • Fostered strong professional relationships with title companies, lenders, realtors, and other key players within the industry to improve collaboration and client satisfaction.
  • Expedited process completion by proactively addressing potential issues and promptly resolving any discrepancies.
  • Demonstrated proficiency in utilizing specialized software for escrow management, contributing to streamlined operations within the office.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Compiled closing packages for drafting and presentation accuracy.

Overview

20
20
years of professional experience

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