Kelly Houston
Stillwater
Summary
Diligent professional with extensive experience in operations management and community resource development. Skilled in program development, project management, and public relations. Seeking to leverage expertise in a career coordination role to empower individuals in their professional journeys.
Overview
13
13
years of professional experience
Work History
Resource Navigator
Our Daily Bread Food and Resource Center
Stillwater
08.2024 - Current
- Organize and facilitate community events to promote collaboration and networking
- Establish partnerships with local organizations to support community members
- Collaborate with cross-functional teams to coordinate resources for community projects and programs
- Represent the organization at public meetings, conferences, or other relevant events within the community
- Manage budgets for specific projects and events ensuring efficient allocation of funds
- Serve as a point of contact for individuals seeking information about available services and resources within the community
- Implement strategies to increase diversity and inclusivity within the community programs
Branch Manager
Express Employment Professionals
Stillwater
10.2021 - 08.2024
- Managed daily operations of branch, overseeing a team of 3 employees
- Implemented performance metrics and conducted regular performance evaluations for staff members
- Maintained strong relationships with existing clients, ensuring customer satisfaction and repeat business
- Created marketing campaigns and promotional activities to drive customer engagement and increase brand awareness
- Ensured compliance with company policies, industry regulations, and legal requirements at all times
- Resolved customer complaints or issues promptly, maintaining a high level of customer satisfaction
- Introduced employee recognition programs to boost morale and improve employee retention rates
- Conducted regular meetings with staff members to communicate goals, objectives, and expectations
Director
Oklahoma Historical Society
Ponca City
01.2013 - 10.2021
- Led a team of 6 employees and multiple volunteers in the successful execution of the museums strategic initiatives
- Developed and implemented comprehensive fundraising plans to drive growth and achieve organizational goals
- Oversaw all aspects of operations, including budgeting, resource allocation, and performance management
- Managed vendor relationships and negotiated contracts to optimize cost savings
- Managed several large-scale projects from initiation to completion within budget constraints while meeting all deadlines
- Served as a liaison between executive leadership within the Oklahoma Historical Society and the local museum board
- Implemented quality control measures to ensure museum exhibits and programs exceeded guests expectations
Education
Bachelor of Arts - History
Oklahoma State University-Main Campus
Stillwater, OK05.2005
Skills
- Research and Writing
- Program Development
- Project management
- Operations Management
- Training & Development
- Event Planning
- Fundraising
- Public Speaking
- Leadership
- Microsoft Office
Timeline
Resource Navigator
Our Daily Bread Food and Resource Center
08.2024 - Current
Branch Manager
Express Employment Professionals
10.2021 - 08.2024
Director
Oklahoma Historical Society
01.2013 - 10.2021
Bachelor of Arts - History
Oklahoma State University-Main Campus