Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Appeals Representative- Part A
Novitas Solutions
Mechanicsburg, PA
01.2013 - Current
Collaborated with health care providers, members, and other stakeholders to resolve issues in a timely manner.
Assessed appeals and grievances to determine eligibility for reconsideration or review.
Interpreted insurance policies and regulations related to appeal decisions.
Provided education on the appeals process to staff members as needed.
Conducted research on complex cases to ensure accurate resolution of appeals and grievances.
Tracked all phases of the appeals process from intake through resolution.
Identified areas of improvement in the appeals process and developed strategies to enhance efficiency.
Verified that all documentation was complete before rendering a final decision.
Second Grade Teacher
West Shore School District
Etters, PA
08.2010 - 09.2011
Developed and implemented lesson plans to meet the needs of all students in a second grade classroom.
Encouraged students to set individual goals and strive for academic excellence.
Created an environment that fostered positive learning experiences for second graders.
Assessed student performance through formal and informal assessments throughout the year.
Implemented differentiated instruction methods based on each student's ability level.
Participated in parent teacher conferences to discuss student progress and behavior issues.
Established clear expectations for classroom behavior and reinforced appropriate behavior with positive reinforcement strategies.
Utilized instructional materials, such as books, multimedia sources, and manipulatives to enhance student learning.
Substitute Teacher, K-6
West Shore School District
New Cumberland, PA
09.2009 - 08.2010
Managed classrooms of up to 30 students at once while maintaining order and discipline.
Ensured that the curriculum was being followed as required by the school district.
Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
Monitored attendance records, enforced rules regarding tardiness or absences, and completed incident reports when necessary.
Maintained a safe, organized and disciplined learning environment for students of all ages.
Provided notes and reports on school day activities to primary teacher.