Kelly Hubbard
Human Services
Fort Lauderdale,FL
Summary
Experienced Recovery Residence Administrator skilled in client intake coordination, crisis intervention, and staff training. Committed to regulatory compliance and enhancing service delivery.
Overview
28
28
years of professional experience
Work History
Certified Recovery Residence Administrator
Just For Today Sober Living, Inc.
Fort Lauderdale
04.2017 - 11.2025
- Coordinated client intake procedures and documentation to uphold thorough record accuracy.
- Collaborated with healthcare professionals to coordinate client care plans.
- Adhered to all state regulations governing the provision of mental health services.
- Developed strategies for dealing with challenging situations involving clients' behavior.
- Trained new employees on policies, procedures, and best practices related to client care.
- Maintained accurate records of client attendance at group sessions and one-on-one counseling appointments.
- Conducted weekly staff meetings to discuss client care issues, goals, and objectives.
- Participated in case conferences and court hearings to provide input regarding treatment plans and progress of clients.
- Provided crisis intervention services to clients when necessary.
- Developed and maintained relationships with community resources for patient support.
- Evaluated staff performance and provided constructive feedback regularly.
- Conducted regular training sessions on best practices for staff development.
- Served as a liaison between the facility, families, community providers, courts, probation officers.
Restaurant Manager
Nick's Italian Upstairs
Fort Lauderdale
03.2015 - 04.2017
- Managed daily restaurant operations and ensured efficient workflow across departments.
- Trained and supervised staff to maintain high service standards and teamwork.
- Handled customer inquiries and resolved complaints to enhance guest satisfaction.
- Implemented health and safety protocols to ensure compliance with regulations.
- Coordinated staff schedules and managed labor costs effectively within budget constraints.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Restaurant Manager
Morton's Steakhouse
Cincinnati
01.2007 - 02.2015
- Managed daily restaurant operations and ensured efficient workflow across departments.
- Trained and supervised staff to maintain high service standards and teamwork.
- Coordinated exclusive events and experiences for high-profile guests.
- Collaborated with team members to enhance service delivery standards.
- Developed relationships with clients to understand their preferences better.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Restaurant Manager
Flanigan's Seafood Bar and Grill
Fort Lauderdale
03.1998 - 05.2007
- Oversaw daily operations ensuring efficient restaurant management and service quality.
- Implemented inventory control systems to maintain optimal stock levels.
- Trained and mentored staff on customer service and operational procedures.
- Enforced health and safety regulations to maintain a clean dining environment.
- Conducted performance evaluations to assess employee development needs.
- Maintained accurate inventories of food, supplies and equipment.
- Scheduled staff shifts and monitored labor costs.
Education
Associates - Human Services - Addiction Services
Broward College
Fort Lauderdale, FL01-2026
Certificate - Event Interventionist
Addiction Training Center
Fort Lauderdale, FL03-2020
Certified Recovery Residence Administrator - NARR/FARR CRRA
Florida Certification Bpard
Tallahassee, FL07-2018
Cooper City High School
Cooper City, FL05-1990
Certificate - Certified Peer Recovery Support Specialist
OhioMHAS
OhioSkills
- Client intake coordination
- Crisis intervention
- Staff training
- Service delivery standards
- Case management
- Regulatory compliance
- Multiple priorities management
- Leadership
- Team building and leadership
- Time management
- Operations oversight
Certification
- Certified Recovery Residence Administrator, Just For Today Sober Living, Inc. - 8 years
- Event Intervention - 7 years
Timeline
Certified Recovery Residence Administrator
Just For Today Sober Living, Inc.
04.2017 - 11.2025
Restaurant Manager
Nick's Italian Upstairs
03.2015 - 04.2017
Restaurant Manager
Morton's Steakhouse
01.2007 - 02.2015
Restaurant Manager
Flanigan's Seafood Bar and Grill
03.1998 - 05.2007
Associates - Human Services - Addiction Services
Broward College
Certificate - Event Interventionist
Addiction Training Center
Certified Recovery Residence Administrator - NARR/FARR CRRA
Florida Certification Bpard
Cooper City High School
Certificate - Certified Peer Recovery Support Specialist
OhioMHAS