Kelly Hurdt
Massillon,United States
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Collaborative Insurance Verification Specialist with proven success building patient rapport and preserving data integrity. Smart, reliable and possessing extensive Medicaid and non-Medicaid benefits knowledge.
Overview
19
19
years of professional experience
Work History
Security Solution Advisor
ADT Security
Uniontown, OH
08.2020 - Current
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized sales paperwork presented proposals and finalized contracts.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Handled over 100 calls per day handling customer inquiries and concerns.
Restaurant General Manager
Old Timers Bar And Griddle
Massillon, Ohio
06.2019 - Current
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of bar and dining operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Carefully interviewed, selected, trained and supervised staff.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Patient Access Representative
Gwinnett Medical Center Duluth
Duluth, GA
08.2015 - 06.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Owner/Operator
Elite Fitness Repair
Atlanta, GA
01.2010 - 06.2019
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
Education
No Degree - Psychology
Life Skills International
Aurora, CO10.2011
A+ Certification - Computer Science And Programming
Interactive College of Technology
Atlanta, GA05.2011
Certification - Technology Education
Lifefitness
Chicago, IL06.2010
Skills
- Portfolio Management
- Client Recruiting and Retention
- Investment Opportunity Identification
- Financial Document Summaries
- Transactions Reconciliation
- Payments Posting
- Coverage Determination
- Informational Releases
- Premium Collection
- Liability Determinations
- Authorization Verification
- Accounts Payable and Accounts Receivable
Timeline
Security Solution Advisor
ADT Security
08.2020 - Current
Restaurant General Manager
Old Timers Bar And Griddle
06.2019 - Current
Patient Access Representative
Gwinnett Medical Center Duluth
08.2015 - 06.2019
Owner/Operator
Elite Fitness Repair
01.2010 - 06.2019
No Degree - Psychology
Life Skills International
A+ Certification - Computer Science And Programming
Interactive College of Technology
Certification - Technology Education
Lifefitness