Proven leader in office management and administrative efficiency, Expert in vendor negotiations and staff management, my strategic planning and relationship-building skills ensure seamless, high-quality administrative support and foster a collaborative, productive workplace environment. Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Elections Administrative Manager
Denton County
10.2018 - Current
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Updated reports, managed accounts, and generated reports for department, State, and Federal databases.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
Trained employees in company and regulatory compliance requirements to promote conformance.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Developed and implemented improved filing systems for enhanced order and accuracy.
Verified customer information for orderly, up-to-date online systems.
Met department budgets by monitoring and reporting on office expenses.
Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
Negotiated with vendors to reduce office supply costs, thereby saving on operational expenses.
Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
Coordinated with IT department to upgrade software, resulting in improved data security and system performance. Researched new technology equipment to streamline the accounting and reporting requirement's.
Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.
Conducted regular performance reviews to identify areas for improvement and develop action plans for temporary staff.
Fostered positive work environment, organizing team-building activities that improved interdepartmental communication.
Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
Enhanced interdepartmental collaboration, facilitating regular coordination meetings to align department goals.
Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Completed weekly payroll for temporary employees.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Negotiated and executed contracts on behalf of department.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Administrative Manager
Denton County Fire Marshal & Emergency Management
04.2006 - 10.2018
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Updated reports, managed accounts, and generated reports for department database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the department.
Trained employees in the department and regulatory compliance requirements to promote conformance.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Improved office efficiency by implementing streamlined administrative processes and procedures.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Developed and implemented improved filing systems for enhanced order and accuracy.
Met department budgets by monitoring and reporting on office expenses.
Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
Implemented new filing system to streamline document retrieval, significantly reducing time spent on searching for files.
Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.
Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
Organized and updated databases, records and other information resources.
Created reports, presentations and other materials for executive staff.
Created organized filing system to manage department documents.
Improved office operations by automating client correspondence, record tracking and data communications.
Completed payroll for department staff.
Coordinated office events, seminars and meetings for staff and clients.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Communications Officer Cpl
Denton County Sheriff's Office
06.1999 - 04.2006
Contributed to community outreach initiatives, promoting public awareness of emergency services and their functions.
Increased accuracy in dispatching resources with the implementation of a computer-aided dispatch system.
Improved interdepartmental communication by collaborating with police, fire, and EMS departments on joint initiatives.
Coordinated resource allocation during large-scale events or disasters, ensuring efficient utilization of available assets.
Enhanced response times by streamlining call-taking procedures and prioritizing emergency situations.
Boosted team morale through regular performance evaluations and constructive feedback sessions.
Reduced employee turnover by implementing comprehensive training programs for new hires.
Maintained up-to-date knowledge of industry best practices by attending conferences, workshops, and training sessions regularly.
Oversaw scheduling and staffing needs for a 24/7 operation, optimizing coverage during peak hours.
Cultivated strong working relationships with external agencies such as local hospitals, utilities providers, and transportation services for seamless coordination during emergencies.
Assisted callers in emergency situations with appropriate information and support.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Routed calls to police, fire, and ambulance service to meet individual call needs.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Operated emergency response systems to update and retrieve up-to-date information for first responders.
Completed appropriate forms and radio announcements for police department needs.
Reduced risks and emergency response issues by observing public safety field units.
Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
Dental Assistant
Denton County Sheriff's Office
06.1998 - 06.1999
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Associate of Applied Science - Dentistry (Pre-Dentistry)
Dental Program
Dyess Air Force Base Abilene Texas
05.1993
Skills
Office Administration
Organization and Multitasking
Office Management
Staff Management
Critical Thinking
Relationship Building
Accounting Procedures
Customer Service Management
Administrative Support
Scheduling and calendar management
Organizational Leadership
Event Coordination
Workflow Planning
Meeting Coordination
Team Collaboration
Account Reconciliation
Recordkeeping and Reporting
Performance Evaluations
Performance Improvement
Document Control
Budgeting and Expense Monitoring
Scheduling
Strategic Planning
Schedule Management
Quality Standards
Hiring and Training
Process Improvement
Bookkeeping
Budget Administration
Data Management
Database Administration
Vendor Negotiations
Expense Reports
Contract Preparation
Project Management
Expense Reporting
Mail handling
Developing Policies and Procedures
Travel Arrangements
Data retrieval systems
Research
Payroll and budgeting
Contract Negotiations
Microsoft Office
Staff Scheduling
Attention to Detail
Data Entry
Work Planning and Prioritization
Training and Orientation
Active Listening
Analytical Thinking
Goal Setting
Planning and Prioritization
Records and Database Management
Company Representation
Policy Management
Administrative background
Supply Management
Vendor relationships
Hiring and Terminations
Resource Planning
Electronic Filing Systems
Contract Administration
Payroll Oversight
Timeline
Elections Administrative Manager
Denton County
10.2018 - Current
Administrative Manager
Denton County Fire Marshal & Emergency Management
04.2006 - 10.2018
Communications Officer Cpl
Denton County Sheriff's Office
06.1999 - 04.2006
Dental Assistant
Denton County Sheriff's Office
06.1998 - 06.1999
Associate of Applied Science - Dentistry (Pre-Dentistry)
Dental Program
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