KELLY JAGERSKY
Rochester,USA
Summary
Dynamic professional with extensive experience at Mayo Clinic, specializing in crisis response strategies and surgical supplies management. Demonstrated success in enhancing customer engagement and driving sales through exceptional service and product expertise. Recognized for fostering strong team collaboration and maintaining high operational standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Associate
Slumberland Furniture
Rochester, Minnesota
06.2025 - Current
- Assisted customers with product selection and provided excellent service.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained product displays and ensured store cleanliness and organization.
- Collaborated with team members to meet daily sales goals and customer needs.
- Educated customers about product features and benefits to enhance their experience.
- Handled customer inquiries and resolved issues in a timely manner.
- Participated in training sessions to improve product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Lead Anesthesia Technician
Mayo Clinic
Rochester, Minnesota
02.2022 - 08.2024
- Coordinated and set up supplies and equipment for planned procedures.
- Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
- Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
- Kept work areas and equipment clean and sanitized for optimal protection.
- Changed breathing tubing and suction canisters between cases.
- Assembled procedure kits for blocks, central lines, arterial lines, blood product infusions and fiber optic scopes.
- Took appropriate action for malfunctioning equipment and utilized bio-technicians if unable to troubleshoot problem.
- Researched and implemented fully compliant practices in line with accrediting organizations and government requirements.
- Calibrated anesthesia delivery systems and monitors to conduct pretests.
- Administered blood, blood products, and supportive fluids.
Certified Anesthesia Technician
Kaiser Permanente
Denver, CO
12.2019 - 01.2022
- Coordinated and set up supplies and equipment for planned procedures.
- Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
- Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
- Kept work areas and equipment clean and sanitized for optimal protection.
- Helped place intravenous infusion lines and invasive pressure monitoring devices.
- Set up pressure transducers by properly calibrating transducers and pressure nodules.
- Changed breathing tubing and suction canisters between cases.
- Took appropriate action for malfunctioning equipment and utilized bio-technicians if unable to troubleshoot problem.
- Assembled procedure kits for blocks, central lines, arterial lines, blood product infusions and fiber optic scopes.
- Researched and implemented fully compliant practices in line with accrediting organizations and government requirements.
- Assessed operating room for sterility before beginning procedures by evaluating overall room cleanliness, instruments and equipment.
- Calibrated anesthesia delivery systems and monitors to conduct pretests.
- Performed CPR in crisis situations under direction of doctor in charge until anesthesiologist arrived.
- Administered blood, blood products, and supportive fluids.
Education
High School Diploma -
Pomona High School
Arvada, CO05.2002
Skills
- Staff scheduling and organization
- Physician support and anesthesia services
- Surgical supplies management
- Crisis response strategies
- Team building and collaboration
- Positive interpersonal skills
- Basic mathematics proficiency
- Data management and analysis
- Customer service excellence
- Point-of-sale operations
- Sales strategy development
- Visual merchandising expertise
- Product knowledge enhancement
- Time management
- Attention to detail
- Excellent communication skills
- Friendly and outgoing
- Professional demeanor
- Dispute mediation
- Sales trends
- Complex Problem-solving
- Excellent people skills
- Exceptional customer service
- POS system operation
- Product recommendations
- Flexible schedule
- Customer engagement
- Reading comprehension skills
- Store opening and closing
- Reliable and punctual
- Adapt to diverse groups
- Task prioritization
- Multi-tasking strength
- Positive and professional
Additional Information - Membership
Member of ASATT since 2002
Timeline
Sales Associate
Slumberland Furniture
06.2025 - Current
Lead Anesthesia Technician
Mayo Clinic
02.2022 - 08.2024
Certified Anesthesia Technician
Kaiser Permanente
12.2019 - 01.2022
High School Diploma -
Pomona High School
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