Kelly Jenkins
Office Administrator
Grove City,OH
Summary
Personable Office Administrator with 27 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Office Administrator
Dalmatian Fire, A Divison Of Shambaugh & Son
Lewis Center, Ohio
12.1995 - 04.2021
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Interacted with customers by phone, email or in-person to provide information.
- Edited documents to improve accuracy of language, flow and readability.
- Assisted with coordination and hosting of company events.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reconciled account files and produced monthly reports.
Education
Associate of Applied Science - Business Management
09.1995 - 03.1999
Skills
Administrative updates
Preparing reports
Facility Maintenance
Business administration
Policy and procedure modification
Credit and collections
Timeline
Office Administrator - Dalmatian Fire, A Divison Of Shambaugh & Son
12.1995 - 04.2021
Columbus State Community College - Associate of Applied Science, Business Management
09.1995 - 03.1999