Kelly Johnson
Fond du Lac,WI
Summary
- Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
- Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer with exceptional management abilities and results-driven approach.
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
- Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Committed and hardworking Cashier, Kitchen Assistant, and Manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
10
10
years of professional experience
Work History
Kitchen Assistant
Aramark
06.2023 - 08.2023
- Followed supervisor instructions to complete tasks on time.
- Monitored food temperatures and quality throughout shifts.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Made sure that inmates in Dodge County Jail prepped everything, made food with correct measuring, and made sure that everything was cleaned up and ready for next day.
- Did paperwork that was required to do they way it was supposed to be done.
- Transported food items from storage areas to kitchen for prepping.
- Maintained clean, trash-free work spaces to maximize productivity and safety
- Cleaned and organized kitchen stations to promote team efficiency
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Operated standard kitchen equipment with focus on safety and sanitation
- Maintained swift pace of work to meet business demands for cleaning and supplies storage
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Made food according to standard recipes with requested changes for customer satisfaction
- Pushed, pulled and transported large loads and objects
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Operated food slicers, grinders and chopper in accordance with safety guidelines
- Used manual or electric appliances to clean, peel, slice and trim foods
- Monitored food temperature, discarding items not stored correctly
- Trained new staff on food preparation and safety procedures
- Lifted and carried heavy materials
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization
- Prepared sandwiches, salads and other specialty items according to customer specifications
- Maintained high personal grooming standards and uniform presentation
- Seasoned and cooked food according to recipes or personal judgment and experience
- Assisted in setting up and breaking down kitchen stations
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
- Loaded dishes, glasses and tableware into dishwashing machines
- Stocked and rotated food items according to expiration dates
- Plated and presented food following chef requirements
- Monitored food temperatures and quality throughout shifts
- Operated kitchen equipment in accordance with manufacturer instructions
- Learned other teammates' work tasks to train as backup
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
- Assisted servers by providing glassware and utensils to guests
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen
- Followed recipes and chef instructions to prepare food correctly
- Transported food items from storage areas to kitchen for prepping
- Unloaded food deliveries and stored items in proper locations for easy access
- Managed time to juggle multiple tasks simultaneously with ease
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
- Labeled and stored all food items correctly and checked expiration dates routinely
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Monitored inventory deliveries to minimize product losses and prep for service
- Cleaned and maintained work areas, equipment and utensils
- Followed food safety practices and sanitation guidelines
- Maintained composure and work quality while under stress
- Removed trash and cleaned kitchen garbage containers
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
Cashier
Festival Foods
11.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to 20 pounds at once and used forklift to move heavier loads
- Restocked and organized merchandise in front lanes
- Stocked, tagged and displayed merchandise as required
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Identified and resolved discrepancies and errors in customer accounts
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Helped customers complete purchases, locate items, and join reward programs
Manager
Burger King
06.2013 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked things that needed to be stocked for next day.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established time frames.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established time frames
- Maintained professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Controlled costs to keep business operating within budget and increase profits
- Developed and maintained relationships with customers and suppliers through account development
- Improved safety procedures to create safe working conditions for workers
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
Education
High School Diploma -
Central Valley Public School
Buxton, ND05.2012
Skills
- Customer Needs Assessments
- Meal Service
- Ingredient Preparation
- Diet Sheet Collection
- Kitchen Station Cleanliness
- Trash Waste and Removal
- Safe Food Handling
- Kitchen Preparation
- Kitchen Assistance
- Food Storage Safety
- Ingredient Management
- Order Accuracy
- Sandwich Artistry
- Safe Work Practices
- Proper Storage Procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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I like basketball, volleyball, football, hockey,and swimming
In high school I played basketball and volleyball. I like watching football and hockey and I love to swim.
Quote
If you can dream it, you can do it.
Walt Disney
Timeline
Kitchen Assistant
Aramark
06.2023 - 08.2023
Cashier
Festival Foods
11.2022 - 06.2023
Manager
Burger King
06.2013 - 05.2020
High School Diploma -
Central Valley Public School
I like basketball, volleyball, football, hockey,and swimming
In high school I played basketball and volleyball. I like watching football and hockey and I love to swim.
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