Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kelly Johnston

Kelly Johnston

Naples,FL

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15+ years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Attentive to detail with experience in coordinating projects, programs and improvements. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Excels through mentoring, training and empowering team to excel in performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

PROJECT MANAGER, ESTIMATOR, ADMINISTRATIVE

United Water Restoration Group
01.2023 - 03.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

CONSTRUCTION MANAGER

Servpro
06.2022 - 01.2023
  • Supervised construction and related workers
  • Applied for and obtained all necessary permits and licenses
  • Prepared contracts and negotiated revisions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
  • Planned, scheduled, or coordinated construction project activities to meet deadlines
  • Inspected, reviewed and monitored compliance with building and safety codes.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.

CONSTRUCTION PROJECT MANAGER

Jarvis Property Restoration/ BMS CAT
09.2018 - 07.2022
  • Prepared statements of work, notices of intent, and permit applications
  • Managed value engineering, construction administration, and close-out processes
  • Prepared and submitted budget estimates, progress reports, and cost tracking reports
  • Interpreted and explained plans and project schedule with internal staff and subcontractors.

SALES/ ESTIMATOR

Jarvis Property Restoration/ BMS CAT
03.2018 - 06.2022
  • Estimated and quoted prices, credit, or contract terms, and delivery dates
  • Converted more than 85% of prospected leads to contracted accounts
  • Accomplished multiple tasks in a fast-paced environment
  • Responded promptly to customer queries to increase overall satisfaction
  • Arranged in-person meetings and visited with clients to improve success of sales pitches.

CONSTRUCTION ADMINISTRATOR

Jarvis Property Restoration/ BMS CAT
09.2017 - 03.2018
  • Processed invoices, distributed bills, and corrected errors to manage monthly client billing activities
  • Collected payments from clients via telephone, processed credit card transactions, and written transfers
  • Minimized aging accounts by monitoring open balances and pursuing payments
  • Received, recorded, and banked cash, checks, and vouchers
  • Reviewed design and construction scopes of work, plans and budgets for internal approvals and external communications.

INSURANCE SALES AGENT

US Life
02.2014 - 09.2017
  • Obtained underwriting approval by completing application for coverage
  • Delivered client-focused solutions to create long-lasting relationships
  • Responded to customer inquiries and requests relating to insurance
  • Performed administrative tasks, such as maintaining records and handling policy renewals
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.

SUPERVISOR

Innotrac
06.2008 - 11.2013
  • Conducted employee evaluations and documented overall progress
  • Organized workflow tasks to prevent downtime and production gaps
  • Tracked company inventory and noted item shortages for future product orders
  • Delegated tasks to team members according to individual strengths.

Education

ASSOCIATE IN SCIENCE (A.S.) IN CRIMINAL JUSTICE -

Columbus State Community College
Columbus, OH
05.2013

Skills

  • MS Office Proficiency
  • Building Site Supervision
  • Project Management
  • Forklift And HAZMAT Certified
  • Subcontractor Oversight
  • Material And Equipment Procurement
  • Schedule Management
  • Job And Material Estimates
  • Safety Compliance
  • Residential Construction Permit And License Procurement
  • Construction Scheduling
  • Customer Relations
  • Administrative Oversight
  • Billing And Invoicing
  • Financial Reporting

Certification

  • Osha 30-hour construction
  • Notary Public - Florida
  • IICRC Certified

Timeline

PROJECT MANAGER, ESTIMATOR, ADMINISTRATIVE

United Water Restoration Group
01.2023 - 03.2024

CONSTRUCTION MANAGER

Servpro
06.2022 - 01.2023

CONSTRUCTION PROJECT MANAGER

Jarvis Property Restoration/ BMS CAT
09.2018 - 07.2022

SALES/ ESTIMATOR

Jarvis Property Restoration/ BMS CAT
03.2018 - 06.2022

CONSTRUCTION ADMINISTRATOR

Jarvis Property Restoration/ BMS CAT
09.2017 - 03.2018

INSURANCE SALES AGENT

US Life
02.2014 - 09.2017

SUPERVISOR

Innotrac
06.2008 - 11.2013

ASSOCIATE IN SCIENCE (A.S.) IN CRIMINAL JUSTICE -

Columbus State Community College

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