Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Jones

Ruston,LA    -    Louisiana

Summary

Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 15 years. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Microsoft appointment scheduling system to manage over 300 or more patients weekly. Organized and accurate in managing patient flow. Energetic Receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than [Number] years.

Overview

16
16
years of professional experience

Work History

Medical Receptionist

Green Clinic Health System
Ruston, LA
05.2018 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed patient referrals to other medical specialists.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.

Supervisor

Northern La Medical Center
Ruston, LA    -    Louisiana
01.2004 - 05.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

Bachelor of Science - Criminal Justice

Grambling State University
Grambling, LA
12.2016

High School Diploma -

Ruston High School
Ruston, LA
05.1997

Skills

  • Technical Library Maintenance
  • Advising Patents
  • Taking Client Histories
  • Medical Report Preparation
  • Data Entry Software
  • Organization and Time Management
  • Supply Ordering
  • Verbal and Written Communication
  • Time Management
  • Appointment Scheduling
  • Detail-Oriented
  • Insurance Authorizations
  • Cash Handling
  • HIPAA Compliance
  • Cleaning and Sterilizing
  • Patient Data Processing

Timeline

Medical Receptionist

Green Clinic Health System
05.2018 - Current

Supervisor

Northern La Medical Center
01.2004 - 05.2016

Bachelor of Science - Criminal Justice

Grambling State University

High School Diploma -

Ruston High School
Kelly Jones