Kelly Jozefiak
Rolling Meadows,,IL
Summary
Dedicated professional with a strong background in customer service and teamwork, honed at Arlington Heights School District 25. Skilled in maintaining cleanliness and safety while building positive relationships with diverse clients. Proven ability to adapt quickly and provide exceptional support, ensuring a satisfying experience for all customers.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Nurtion Services Staff
Arlington Heights School District 25
12.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Childcare Provider
My Sister Watching Her Kids
11.2007 - 01.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Nurtion Services
District 15
01.2017 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Cashier Assistant
Little Caesars Pizza
02.2002 - 12.2003
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Education
Diploma - General Studies
Plainfield High School
Plainfield, IL06.2001
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Customer service expertise
- Cash handling
- Customer support
- Safety compliance
- Inventory restocking
- Customer service
- Supply replenishment
- Visitor reception
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Multitasking Abilities
- Time management
- Excellent communication
- Active listening
- Multitasking
- Relationship building
- Written communication
- Teamwork
- Reliability
- Professionalism
Certification
Serve safe
Timeline
Nurtion Services Staff
Arlington Heights School District 25
12.2023 - Current
Nurtion Services
District 15
01.2017 - 12.2023
Childcare Provider
My Sister Watching Her Kids
11.2007 - 01.2024
Cashier Assistant
Little Caesars Pizza
02.2002 - 12.2003
Diploma - General Studies
Plainfield High School
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