Kelly Jude, LCSW
Summary
Experienced, personable and strategic thinker with passion for driving organizational success and fostering collaborative team environments. Prepared to deliver impactful results through innovative solutions and effective team leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
INTERIM DIRECTOR, ASSOCIATE DIRECTOR AND OP PSYCHOTHERAPIST
FPCN/RHD
03.2012 - Current
- Led rigorous audits that strengthen compliance with regulatory requirements and enhance the standard of behavioral health care
- Drove program initiatives and outreach efforts, optimizing treatment outcomes for Medicaid, Medicare, and uninsured clients across the diagnostic spectrum
- Developed tailored treatment goals and outcome markers, adapting strategies to address unique client needs and clinical challenges
- Developed documentation training and program enhancements, fostering a culture of continuous improvement in behavioral health service delivery
- Directed strategic planning initiatives to align with organizational goals
- Advanced technological integration, improving service delivery and informed new form development within EHR
- Coordinated and delivered annual staff training and risk management series to ensure adherence to standards of excellence
- Supported the integration of physical health care into mental health care planning by coordinating with primary care providers and other medical professionals
CLINICAL SUPPORT TEAM LEADER
Impact Services Corporation
08.2010 - 03.2012
- Led clinical team, oversaw case management, facilitated team meetings, and collaborated on decision-making to enhance staff engagement and resident outcomes
- Conducted psychosocial assessments, provided group therapy for dual diagnosis, and managed crisis interventions, ensuring comprehensive veteran care
- Audited charts, submitted timely documentation, and supported discharge planning, ensuring smooth program operations and transitions
- Cultivated robust VA partnerships (e.g. VA Grant and Per Diem Liaison) ensuring seamless communication and documentation of clinical concerns for enhanced veteran care
UNIT DIRECTOR, THERAPIST, MH/MR SPECIALIST
COMHAR
08.2008 - 03.2012
- Spearheaded initiatives to drive process improvements and increase operational efficiency
- Conducted staff meetings, peer reviews, and 1:1 supervisions to maintain service quality standards
- Performed and participated in payor audits
- Facilitated crisis interventions, ensuring swift resolution for both staff and client safety
- Developed comprehensive plans for unit expansion and growth, aligning with organizational goals
- Fostered collaborative environment to improve communication and team synergy
- Impactfully increased staff retention rates from average of 1.5 years to 4 year tenure
- Utilized data-driven decision making to identify areas for improvement within the unit's performance metrics
- Managed cases for clients with disAbilities fostering independence and agency
OUTPATIENT PSYCHOTHERAPIST
Hospital of the University of Pennsylvania
09.2007 - 09.2008
- Conducted one-on-one therapy and comprehensive assessments with clients
- Enhanced patient progress by utilizing evidence-based therapeutic techniques in individual and group sessions
- Evaluated the efficacy of treatment interventions, making adjustments as needed to optimize outcomes for each individual patient.
SCHOOL SOCIAL WORKER
Resources for Change
09.2006 - 08.2007
- Provided comprehensive services to children, aged 5-15, within the school setting: direct one-to-one therapy weekly, case management services, classroom assistance, advocacy, special education treatment teamwork and support, and crisis intervention
- Created social skills curriculum and led both small and large groups involving anger management for 1st, 2nd, 3rd and 6th graders
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals
Education
MASTERS OF SOCIAL WORK -
University of Pennsylvania
Philadelphia, PA05.2008
Wartburg College
Waverly, IASkills
- Innovation strategies
- Visionary leadership
- Program implementation
- Quality assurance
- Hiring and retention
- Documentation auditing
- Clinical Supervision
- Group Facilitator
Accomplishments
- Supervised team of 40+ interdisciplinary staff on multiple levels
- Innovated 2 successful programs that both enhanced access for people with SMI and annual revenue by $2.2 million (Access Center), and $400,000 (Welcome Center) respectively
- Resolved operation inefficiency by creation of new roles which enhanced responsiveness between departments and stakeholders by 79%
- Developed Work Wellness initiative for network of 200+ individuals to spotlight worker morale and engagement
- Guest Lecturer, Arcadia University-Seminars on Trauma, Lower Socioeconomic Status, Race, and Community Mental Health
- Provided long-term groups including DBT, social skill, mindfulness, traumatic healing and Health At Every Size/disordered eating
- Developed DBT Enhanced Rate pilot program funded by City of Philadelphia's MCO
- Started a diagnostic onboarding series and peer consultation to help workforce shift in trending skill gaps
- Increased hiring, diversity and retention rates under my leadership; increased BIPOC representation by 30%
- Awards: Donna Torrisi Visionary, Top Performer, and Shining Star
Certification
- Licensed Clinical Social Worker in Pennsylvania
- (NJ licensure pending)
- Trained extensively in DBT, CT/CBT, PE, MI and EMDR
Timeline
INTERIM DIRECTOR, ASSOCIATE DIRECTOR AND OP PSYCHOTHERAPIST
FPCN/RHD
03.2012 - Current
CLINICAL SUPPORT TEAM LEADER
Impact Services Corporation
08.2010 - 03.2012
UNIT DIRECTOR, THERAPIST, MH/MR SPECIALIST
COMHAR
08.2008 - 03.2012
OUTPATIENT PSYCHOTHERAPIST
Hospital of the University of Pennsylvania
09.2007 - 09.2008
SCHOOL SOCIAL WORKER
Resources for Change
09.2006 - 08.2007
- Licensed Clinical Social Worker in Pennsylvania
- (NJ licensure pending)
- Trained extensively in DBT, CT/CBT, PE, MI and EMDR
MASTERS OF SOCIAL WORK -
University of Pennsylvania
Wartburg College
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