Kelly Julio
Ocala,FL
Summary
Proven leader in healthcare management, adept at fostering staff development and enhancing patient satisfaction at HCA Florida West Marion Hospital. Excelled in budget management and clinical supervision, achieving significant quality improvements. Skilled in conflict management and staff coaching, I championed a culture of excellence and collaboration, directly impacting patient care standards. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 20 year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nurse Manager of Med Cardiac/Med Neuro
HCA Florida West Marion Hospital
03.2019 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Completes Orbit rounding on patients with real time feedback to nursing and auxiliary departments to increase patient satisfaction.
- Completes Orbit rounding on employees to foster a healthy work environment focusing on the needs of the staff and helping staff to reach their professional goals.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Understanding and dissecting Press Ganey to help facilitate patient experience and how to constantly improve the staffs ability to improve these experiences.
- Assisted with Transport and Sitter department when Director was on vacation/out on leave.
- Served as Interim Director for time period greater than 1.5 month for Med Card/Med Neuro department
Charge Nurse Med Card/Med Neuro
HCA Florida West Marion Hospital
08.2012 - 03.2019
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Conducted Orbit rounding with realtime feedback to the nursing staff and auxiliary departments to help increase patient satisfaction.
- Participated in Floor based Nursing council to increase nursing excellence on the unit.
Charge Nurse Med/Card
HCA North Florida Regional Medical Center
05.2008 - 08.2012
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments, updates on facility policies and procedure and shift focuses.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Piloted Discharge lounge, increasing throughput within the hospital
- Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
LPN Med/Card
HCA North Florida Regional Medical Center
01.2004 - 05.2008
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, telemetry monitoring and blood glucose levels.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
Mangaer
Blockbuster Video
02.2001 - 09.2003
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Bachelor of Science - Nursing
WGU
Salt Lake City, UT09.2025
Associate of Science - Nursing
Central Florida Community College
Ocala, FL05.2008
Licensed Practical Nurse - Nursing
Central Florida Community College
Ocala, FL01.2004
Skills
- Staff Supervision
- Quality Improvement
- Critical Thinking
- Department management
- Hiring and Terminations
- Staff Leadership
- Clinical Supervision
- Conflict Management
- Staff Development
- Staff Coaching and Mentoring
- Budget Management
- Strong Clinical Judgment
- Compliance Oversight
Certification
- ANCC Med-Surg Board Certification
- ANCC Gerontological Board Certification
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Nurse Manager of Med Cardiac/Med Neuro
HCA Florida West Marion Hospital
03.2019 - Current
Charge Nurse Med Card/Med Neuro
HCA Florida West Marion Hospital
08.2012 - 03.2019
Charge Nurse Med/Card
HCA North Florida Regional Medical Center
05.2008 - 08.2012
LPN Med/Card
HCA North Florida Regional Medical Center
01.2004 - 05.2008
Mangaer
Blockbuster Video
02.2001 - 09.2003
Bachelor of Science - Nursing
WGU
Associate of Science - Nursing
Central Florida Community College
Licensed Practical Nurse - Nursing
Central Florida Community College
- ANCC Med-Surg Board Certification
- ANCC Gerontological Board Certification
- Advanced Cardiac Life Support Certification (ACLS)
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