Kelly Kanost
Bellefonte,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Sephora at Kohl's Operations Lead
Kohl's
State College, PA
03.2016 - Current
- Successfully optimized operational performance through the use of developed strategies.
- Successfully led a team in maintaining efficient and effective adherence to operational processes and procedures.
- Increased team productivity through effective training, mentoring, and motivation of employees.
- Achieved high levels of customer satisfaction by consistently providing excellent service.
- Effectively addressed and resolved escalated customer service matters.
- Offered personalized product guidance to arriving customers.
Sales Associate
Weis Markets Inc
Bellefonte, PA
04.2012 - 03.2016
- Provided exceptional customer service by greeting and assisting store visitors.
- Actively marketed and raised awareness of special sales events and newly available products in store.
- Collaborated with managers to effectively address and resolve customer complaints.
- Verified proper coupon application at point of sale.
- Maintained cleanliness of work area including counters, floors and display cases.
- Processed payments using cash register, credit and debit cards, checks and gift cards.
Housekeeper
The Atherton Hotel
State College, PA
03.2011 - 04.2012
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Returned rooms to occupant-ready status to satisfy future guests.
Housekeeper
The Ramada Inn
State College, PA
03.2009 - 03.2011
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Returned rooms to occupant-ready status to satisfy future guests.
Education
High School Diploma -
Homeschooled
Skills
- Stress Tolerance
- Patience and Persistence
- Loss prevention strategies
- Store maintenance
- Product display
- Point of sale systems
- Customer service and assistance
- Training and mentoring
- Task Delegation
- Housekeeping and Cleaning
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Sephora at Kohl's Operations Lead
Kohl's
03.2016 - Current
Sales Associate
Weis Markets Inc
04.2012 - 03.2016
Housekeeper
The Atherton Hotel
03.2011 - 04.2012
Housekeeper
The Ramada Inn
03.2009 - 03.2011
High School Diploma -
Homeschooled
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