Kelly Keoveunxay
Rancho Cordova,CA
Summary
Collaborative trainer excited to utilize creativity and strong communication skills. Adept at creating innovative and engaging training materials with keen eye for lasting results. Excellent communication and problem-solving skills with good understanding of adult learning principles, assessment and evaluation.
Overview
8
8
years of professional experience
Work History
Training Specialist
APPLE
11.2021 - Current
- Innovatively addressed productivity challenges, resulting in a 50% increase in output
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Streamlined onboarding process for new hires, resulting in reduced time to productivity.
MARKETING COORDINATOR
JITARO FOOD TRUCK
01.2021 - 01.2023
- Boosted brand awareness with target customer demographics with social and print campaigns.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
DINING COORDINATOR
MARRIOTT/HYATT HOTEL
01.2016 - 01.2020
- Enhanced guest satisfaction by efficiently coordinating in-room dining orders and special requests.
- Streamlined order processing for timely delivery by effectively managing communication between guests, servers, and culinary staff.
- Organized special events such as themed nights or holiday dinners, enhancing guest experiences and generating repeat business.
Education
Bachelor of Science - Business Administration, Marketing
California State University - Sacramento
Sacramento, CA05.2019
Skills
- Analytical and Critical Thinking
- Organizational Skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Training Program Design
- Project Implementation
- Task Prioritization
- Microsoft Office
Timeline
Training Specialist
APPLE
11.2021 - Current
MARKETING COORDINATOR
JITARO FOOD TRUCK
01.2021 - 01.2023
DINING COORDINATOR
MARRIOTT/HYATT HOTEL
01.2016 - 01.2020
Bachelor of Science - Business Administration, Marketing
California State University - Sacramento
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