Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Kimball

Union,WA

Summary

Customer-oriented Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

23
23
years of professional experience

Work History

Store Manager

United Pacific
Silverdale, WA
07.2010 - Current
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.

Store Manager

AM/PM
Bremerton, WA
09.2001 - 05.2010
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.

Education

High School Diploma -

Bremerton High School
Bremerton, WA
06.1996

Skills

  • Employee supervision and motivation
  • Store operations oversight
  • Sales professional
  • Operational budgeting
  • Accurate cash handling
  • Staff training and development
  • Program implementation
  • Reliable
  • Retail inventory management
  • Recruiting and hiring

Timeline

Store Manager

United Pacific
07.2010 - Current

Store Manager

AM/PM
09.2001 - 05.2010

High School Diploma -

Bremerton High School

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Kelly Kimball