Administrative and investigative support professional with a strong record in records management and criminal intelligence. Expertise in transcription, database research, and maintaining confidentiality enhances law enforcement operations. Detail-oriented and organized, consistently delivering accurate documentation and efficient scheduling.
Overview
16
16
years of professional experience
Work History
Transcriptionist
NET TRANSCRIPTS
Phoenix
10.2013 - 11.2014
Transcribed correspondence, investigative reports, recorded statements, and law enforcement documentation using proprietary transcription software.
Typed and formatted materials from rough drafts, voice recordings, dictation, and corrected copies for clear and accurate documentation.
Maintained confidentiality and accuracy for sensitive law enforcement records and communications, ensuring trust and integrity.
Completed transcription assignments on time while adhering to quality standards, contributing to efficient case management.
Law Enforcement Support Technician (LEST)
LAS VEGAS METROPOLITAN POLICE DEPARTMENT
Las Vegas
10.1998 - 05.2013
Provided administrative and investigative support for multiple divisions within LVMPD.
Conducted database research and information retrieval using law enforcement systems and internet resources.
Created queries and maintained databases for statistical, informational, and intelligence reporting.
Generated reports, charts, graphs, and intelligence summaries to inform decision-making and enhance operational insights.
Compiled, transcribed, entered, recorded, and filed a wide variety of records and investigative reports.
Completed forms, reports, and legal documentation in accordance with department procedures.
Reviewed documents for grammar, spelling, formatting accuracy, and compliance standards.
Utilized spreadsheet, database management, and word processing applications to support data organization and reporting.
Maintained paper and electronic filing systems for records, reports, correspondence, and confidential documents.
Processed incoming and outgoing correspondence, mail distribution, and document preparation.
Coordinated referrals and communication with outside agencies and internal departments to streamline information exchange and collaboration.
Managed scheduling, calendars, appointments, meetings, and travel arrangements.
Procured office supplies to ensure operational efficiency. and maintained inventory control.
Adapted quickly to new office technologies and software systems.