Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Kelly Knight

DOJ
Elkhart,TX
2
Languages
17
years of professional experience

Detail-oriented personal assistant known for strong problem-solving and multitasking abilities. Experience includes training new employees and managing customer complaints with professionalism. Ready to apply expertise to support a dynamic team and enhance overall service quality.

Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Software and correspondence management.

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Work History

Personal Assistant

3 Years 11 Months
DOJ | 09.2022 - Current
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Processed transactions efficiently using point-of-sale systems to ensure accuracy.
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Handled customer complaints professionally, fostering positive relationships.
  • Trained new employees on company policies and customer service protocols.
  • Participated in team meetings to discuss performance metrics and service improvements.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative

1 Year 3 Months
Walmart | 04.2009 - 07.2010
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Processed transactions efficiently using point-of-sale systems to ensure accuracy.
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Handled customer complaints professionally, fostering positive relationships.
  • Trained new employees on company policies and customer service protocols.
  • Participated in team meetings to discuss performance metrics and service improvements.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma

Elkhart High School | Elkhart, TX | 05.2008

Skills

Time management
Multitasking and organization
Strong work ethic
Strong communication skills
Creative thinking capacity
Strong problem solver
Attention to detail
Detail-oriented mindset
Dedicated team player
Valid Driver's license
Commitment to quality and service
Errands
Administrative support
Professional and mature
Complex Problem-solving
Discretion and confidentiality
Resourceful

Accomplishments

I have personally saved a high political man’s life and his family also 4 different times

Languages

English
Native or Bilingual
French
Elementary

Timeline

Personal Assistant

DOJ
09.2022 - CurrentRead More

Customer Service Representative

Walmart
04.2009 - 07.2010Read More

Elkhart High School

High School Diploma
Read More
Kelly Knight