Kelly Kobel
Enrollment Advisor
Bohemia,NY
Summary
Motivated Enrollment Advisor offering 5+ years of Higher Education experience. Disciplined leader with excellent judgment, communication skills, and in-depth understanding of university goals. Extensive knowledge of enrollment, admissions, and advising processes. Driven to achieve goals for program retention, new enrollments, and student success. Strong attention to detail, forward-thinking and efficient with available reporting tools. Easily adapts to changing assignments, deadlines and multiple priorities. Prepared to offer excellent problem-solving and conflict resolution skills developed during years of customer service, advising, and sales experience.
Overview
7
7
years of professional experience
Work History
Enrollment Advisor
University of St. Augustine for Health Sciences
San Marcos, CA
11.2018 - Current
- Coordinated and participated in various events to promote and recruit new students.
- Trained new enrollment team members in policies and procedures.
- Led and organized team meetings and organizations.
- Managed student workers and led trainings for new students.
- Counseled applicants on educational paths and career plans, provided information about programs, university resources and application processes.
- Processed applications for multiple academic programs for Enrollment and Admissions.
- Assisted prospective students with the admissions process by providing detailed information on enrollment requirements, tuition costs, and financial aid options.
- Used email, text and telephone communication methods to contact applicants.
- Managed and updated student records via Salesforce.
- Reviewed transcripts for transfer credit eligibility and calculated GPA's.
- Participated in regional outreach activities such as college fairs, conferences and workshops.
- Organized campus tours and events for prospective students and their families in order to showcase available programs and resources at our university.
- Collaborated with other departments within the university such as Financial Aid, Academic Advising, and Student Services.
- Built connections with Program Directors and faculty.
- Prepared reports on enrollment statistics and discussed how to improve enrollment procedures during team meetings.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Met with division leaders and directors to discuss strategies to increase enrollments.
Quality Coordinator
AHRC Suffolk
Bohemia, NY
03.2017 - 10.2017
- Responsible for assisting and complying with Quality Management activities for the agency including, CQL/Personal Outcome Measures, Incidents, and the Justice Center/OPWDD (Office for People With Developmental Disabilities).
- Reviewed and maintained detailed incident investigation packets and reports, communicating with and making recommendations to the Administrator of Quality Management.
- Participated in the CQL (Council on Quality Leadership)/Personal Outcome Measure initiative; track interview data and provide analysis on ongoing reporting of outcomes and agency trends; and assist with preparation for staff training.
- Assisted with the analysis and development of Trend Reports.
- Worked proficiently with all agency computer systems including Microsoft Word, Excel, PowerPoint and Outlook; as well as Converge Point, OPWDD.
Education
Bachelor of Arts - Psychology
SUNY Stony Brook
Stony Brook, NY01-2017
Associate of Arts - Fashion Merchandising
Fashion Institute of Technology
New York, NY01-2015
Skills
- Leadership Skills
- Salesforce Expertise
- Education Planning
- Career Advising
- Sales Skills
- Admissions Support
- Event Planning
- Microsoft Office Expertise
- Maintaining Confidentiality
- Exceptional Communication Skills
References
References available upon request.
Timeline
Enrollment Advisor
University of St. Augustine for Health Sciences
11.2018 - Current
Quality Coordinator
AHRC Suffolk
03.2017 - 10.2017
Bachelor of Arts - Psychology
SUNY Stony Brook
Associate of Arts - Fashion Merchandising
Fashion Institute of Technology
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