Kelly Kokonis
Area Vice President
League City,TX
Summary
Performance-driven Vice President with 33 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
33
33
years of professional experience
Work History
Area Vice President
BH Management
01.2017 - Current
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Rolled out Centralized Services within the company and assisted in the procedures and processes
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Approve budget and financial forecasts for 15 assets.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Regional Manager
BH Management
08.2005 - 01.2017
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 7 to 12 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Built and deepened partnerships with ownerships to strengthen collaborative efforts and promote mutual profitability.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Launched over 11 new locations through effective management of property acquisitions and construction and financial planning.
Sr Property Manager
BH Management
09.2000 - 08.2005
- Handled tenant complaints promptly and appropriately.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Administered operations to handle needs of more than 600 tenants across 2 property units
Skills
- Verbal and Written Communication
- Customer Service Process Improvement
- Yardi, CRM, Funnel, Real Page, Yieldstar software
- Strategic Decision-Making
- Innovative and Visionary
- Customer and Employee Rapport
- Build Revenue Streams
- Corporate Strategy and Development
- Policy and Procedure Development
- Portfolio Management
- Workflow Processes
Timeline
Area Vice President
BH Management
01.2017 - Current
Regional Manager
BH Management
08.2005 - 01.2017
Sr Property Manager
BH Management
09.2000 - 08.2005
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