Kelly Korsog-Shene
Allen Park,MI
Summary
Skilled team player with strong background in many customer service environments. Works well independently to handle assignments and always ready to go above and beyond. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always looking to give back to community via volunteer work.
Overview
23
23
years of professional experience
Work History
Pupil Accountant, System Admin, Data Specialist
Allen Park Public Schools
02.2021 - Current
- Responsible for Michigan Student Data System (MSDS) submissions. Coordinates creating required reports, data collections and import/export files for all schools within the Allen Park School District including K-12 students, Special Education, LEP, Early Childhood, Schools of Choice, shared time and non-resident students
- Serves as primary contact with Wayne RESA and other districts for pupil accounting functions
- Provide technical assistance and support for District staff in MISTAR, Parent Square, EduClimber, FastBridge and the Secure Site
- Assist families with residency and/or guardianship issues, process enrollment and Schools of Choice applications, provide support with connection issues in Parent/Student Connect and verify student work permits.
Luxury Suite Attendant, Server, Administrative Assistant
Detroit SportService
02.2005 - Current
- Organize all pre-orders and assemble necessary items prior to guests arrival to promptly greet guests and provide the ultimate customer service
- Provide exceptional communication skills, time management and physical strength and stamina
- Use POS system to accurately input orders and process payments
- Provided fine dining service at an elite dining club
- Trained new servers in restaurant procedures and customer service standards
- Supported front office staff by providing word processing of correspondence and reports
- Scheduled employees according to need
- Placed orders for uniforms for over 300 employees
- Created menus and assisted in general office duties.
Spin Instructor
LA Fitness
01.2012 - 03.2018
- Performed equipment and audio checks prior to classes
- Conducted one-on-one demonstrations of proper exercise technique to maximize physical results and guarantee safety during workouts
- Established warm rapport with clients, resulting in higher referral rates and repeat attendance.
Owner
Meals in Minutes
01.2005 - 11.2008
- Met with prospective clients to present company offerings, discussed products, and showcased services by attending trade shows, community events and donating baskets to local businesses
- Reviewed operational records and trends to manage both income and expenses
- Monitored operations for cost-effectiveness, quality and productivity using monthly data
- Oversaw all facets of the company including purchasing, website development, communicating via weekly email alerts, scheduling staff and maintaining day to day operations
- Established company culture, vision, goals and objectives
- Emphasized importance of customer service by providing high quality ingredients, listening to customer suggestions and providing a fun atmosphere.
Aerobic Instructor
Dearborn Racquet and Health Club
06.2004 - 02.2007
- Explained and enforced safety rules and regulations governing the use of exercise equipment
- Offered alternatives during classes to accommodate different levels of fitness
- Planned routines
- Chose appropriate music, and chose different movements for each set of muscles, depending on participants' capabilities and limitations
- Observed participants and informed them of corrective measures necessary for skill improvement
- Taught proper breathing techniques used during physical exertion
- Monitored participants' progress and adapt programs as needed.
Aerobic Instructor
Bally Total Fitness
06.2002 - 02.2007
- Instructed participants in maintaining exertion levels to maximize benefits from exercise routines
- Taught and demonstrated use of aerobic and training equipment
- Maintained positive experience for members and class participants
- Encouraged student participation and development with positive and upbeat approach.
Administrative Assistant
Plante & Moran, LLC
10.2001 - 06.2005
- Provided clerical assistance to five executive partners
- Processed expense reports
- Scheduled meetings and assisted in making travel arrangements
- Assisted the company in preparing proposals utilizing PowerPoint to bid on new business
- Answered incoming calls and directed messages to the correct party
- Organized conferences and special events, including setting up the catering and preparing all supporting materials
- Sent accurate billings to clients.
Education
Liberal Arts -
Henry Ford Community College
Skills
- Attention to detail
- Customer service
- Organization
- Positivity
- Verbal and written communication
Timeline
Pupil Accountant, System Admin, Data Specialist
Allen Park Public Schools
02.2021 - Current
Spin Instructor
LA Fitness
01.2012 - 03.2018
Luxury Suite Attendant, Server, Administrative Assistant
Detroit SportService
02.2005 - Current
Owner
Meals in Minutes
01.2005 - 11.2008
Aerobic Instructor
Dearborn Racquet and Health Club
06.2004 - 02.2007
Aerobic Instructor
Bally Total Fitness
06.2002 - 02.2007
Administrative Assistant
Plante & Moran, LLC
10.2001 - 06.2005
Liberal Arts -
Henry Ford Community College
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