Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Kuvaas

Albany

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Sizzler USA. Proven ability to enhance guest engagement and streamline order management. Recognized for training new staff and fostering teamwork, contributing to improved service quality and operational efficiency. Reliable team player committed to excellence in any given environment.

Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.

Overview

30
30
years of professional experience

Work History

Server

Sizzler USA
06.2011 - 02.2023
  • Delivered excellent customer service by efficiently managing guest orders and addressing inquiries.
  • Trained new staff on menu items, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining areas to enhance guest experiences.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Led team meetings to discuss performance goals and share best practices for service excellence.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Supervisor

Ross Dress for Less
02.2004 - 06.2009
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Implemented inventory control processes, enhancing stock accuracy and reducing discrepancies.
  • Coordinated staff scheduling to optimize coverage during peak hours and improve customer service.
  • Conducted performance evaluations, providing constructive feedback to improve team productivity.
  • Led team meetings to communicate goals, updates, and expectations aligned with store objectives.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Test and Repair Operator

Hewlett Packard Enterprise
01.1993 - 02.2002
  • Operated machinery to ensure efficient production processes and maintain quality standards.
  • Monitored equipment performance, identifying issues and implementing corrective actions as needed.
  • Collaborated with team members to optimize workflow and improve overall operational efficiency.
  • Conducted regular inspections of equipment, ensuring compliance with safety regulations and operational procedures.
  • Trained new operators on machinery operation and safety protocols, fostering a culture of safety and teamwork.
  • Maintained accurate records of production output, contributing to inventory management and reporting accuracy.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Education

GED -

Linn Benton Community College
Albany, OR
11-2011

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Quality control
  • Order management
  • Multitasking and organization
  • Shift management
  • Positive and professional
  • POS operation
  • Team player
  • Reliable and responsible

Timeline

Server

Sizzler USA
06.2011 - 02.2023

Supervisor

Ross Dress for Less
02.2004 - 06.2009

Test and Repair Operator

Hewlett Packard Enterprise
01.1993 - 02.2002

GED -

Linn Benton Community College

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