Kelly Lambert
CEO and Director of Quality
Mesa,AZ
Summary
Owner and Consultant of my own LLC company providing trainings, certifications, auditing (trainings and certifications for Auditor/Lead Auditor to AS9100, ISO 9001, and NADCAP requirements) and writing and rewriting QMS Systems. Senior Quality Assurance Management experience as well as an experienced Quality Leader with honed analytical skills with regulatory compliance auditing experience. I have a knowledge and deep understanding of the customer’s statutory and regulatory requirements. With extensive knowledge, trainings, and certifications from NDT (PT, MT, and VT), EDM, and Heat Treating. Overseeing 15-25 people developing and improving QMS Systems and personal performances. Maintaining and creating KPI’s needed for the monitoring and maintaining the QMS System. Implementing action plans that will produce results and continually improve any QMS system. Trains and certified new auditors. Conducts FOD, GD&T, Root-Cause Analysis, Auditor, QMS Awareness, Counterfeit training, and so much more.
Overview
14
14
years of professional experience
26
26
Certifications
11
11
Main Speaker at Aerospace Conferences
Work History
CEO
Lambert Auditing. LLC
10.2024 - Current
- Provide auditing, training. improving or establishing QMS systems, and providing certifications to employees and management of some of the biggest Aerospace companies in the world.
- Developed new trainings for all industries to certify and help employees grow and their company grow and continuously improve morale, culture, and job responsibilities.
- Auditing companies, suppliers,and government training and certifying new Lead Auditors and certifying new and re-certifying new AS9100D and ISO9001:2015 Auditors.
- Writing new QMS systems, processes, and procedures to improve and implement Quality Management Systems.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Created a positive work culture at many companies, resulting in increased employee satisfaction and retention rates.
- Developing and helping companies improve KPI's making sure that they are meeting targets and helping companies create action plans for KPI's not meeting targets.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented new quality assurance and customer service standards.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Recorded, analyzed, and distributed statistical information.
- Drafted internal QA policies on factors such as design controls, product realization activities, validation techniques and more.
- Directed quality assurance teams, shortened validation turnaround times and reduced customer complaints.
- Managed external audits, maintaining compliance with industry regulations and achieving certification renewals without interruptions.
- Championed lean manufacturing initiatives, driving waste reduction efforts and increasing operational efficiency across the organization.
- Improved overall product quality by implementing robust testing methodologies and streamlining process improvements.
Quality Assurance Specialist and Lead Auditor
Nammo Defense Systems
05.2022 - 08.2024
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
- Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
- Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
- Rewrote entire QMS system after processes being found to be neglected.
- Maintaining CPAB (Corrective Preventative Action Board) for reviewing and closing of Corrective/Preventative Actions.
- Completing timely quality reports highlighting deficiencies and implementing Corrective Actions on KPI’s not meeting goals.
- Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments.
- Streamlined testing processes for efficiency, implementing automated testing tools.
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
- Ensured compliance with industry quality standards by conducting thorough product testing and audits.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Reviewed production processes and identified potential quality issues.
- Led internal quality assurance initiatives to improve overall performance within the auditing department.
- Safeguarded company reputation through meticulous attention to detail during audits, ensuring accurate findings were reported consistently.
- Enhanced audit efficiency by developing and implementing standardized auditing procedures.
- Managed a team of auditors to ensure timely completion of all projects, balancing workload across team members effectively.
- Improved client satisfaction by delivering high-quality audits in a timely manner.
- Planned and executed follow-up audits at appropriate intervals.
- Certified new auditors to AS9100D and ISO9001:2015.
Senior Director of Quality
Genuine Machine Products
05.2019 - 05.2022
- Wrote brand new QMS System and all new processes, developing new KPI's and process management.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
- Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
- Championed continuous improvement initiatives to drive operational excellence within the organization.
- Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
- Implemented cost-saving measures through effective resource allocation and budget management.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Supplier Quality Manager /NDT Engineer
Orbital ATK
Mesa, AZ
08.2015 - 05.2019
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Obtained 3 Green Belts and 1 Black Belt in Lean Six Sigma Manufacturing.
- Level 3 in MPI and PT.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Developed and deployed production control plans and created work instructions and procedures.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
- Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Established rewards program to recognize employees for outstanding contributions to quality improvement initiatives.
- Improved team efficiency with introduction of new tracking system for monitoring quality control metrics.
- Implemented risk management framework to proactively address potential quality issues before they affected production.
Quality Assurance Manager
CAD Enterprises Inc.
Phoenix, AZ
08.2011 - 08.2015
- Developed and implemented quality assurance strategies to enhance product reliability and customer satisfaction.
- Conducted regular quality assessments to identify areas for process improvement and compliance adherence.
- Wrote new QMS System and developed all new processes to meet and exceed AS9100D. ISO 9001:2015, and customer requirements.
- Collaborated with cross-functional teams to align quality standards with customer expectations and regulatory requirements.
- Streamlined testing and validation processes, reducing the time to market for new products.
- Monitored performance metrics to evaluate the effectiveness of quality assurance initiatives.
- Facilitated training sessions on quality control procedures, enhancing team competency and knowledge retention.
- Reviewed customer feedback to identify trends and opportunities for product enhancement.
- Led root cause analysis for quality failures, implementing solutions to prevent recurrence.
- Assessed and updated quality documentation to reflect changes in regulations and industry best practices.
- Promoted a culture of quality within the organization through ongoing communication and engagement.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Recorded, analyzed, and distributed statistical information.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
- Improved customer satisfaction by ensuring all products met stringent quality standards before release.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Enhanced product quality and reduced defect rates by implementing comprehensive quality control processes.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
Education
Associate of Science - Digital Communications And Multimedia
Indiana State University
Terre Haute, IN07.1996
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Corporate governance
- Executive presence
- Digital transformation
- Organizational agility
- Succession planning
- Client relationship building
- Leadership and people development
- Relationship and team building
- People and culture
- Business development
- Employee motivation and performance
- Management team leadership
- Planning and coordination
- Goal setting
- Strategic planning
- Analytical and critical thinker
- MIssion and vision
Certification
CQE
GD&T Trainer
APQP and PPAP
Root Cause Analysis Trainer
Leader Standard Work Trainer
NADCAP Supplier Voting Member in QMS, NDT, Heat Treating, EDM, and Chem Processing
Honeywell SCA
SAE DPRV Certified for Source Inspection
PDQR Certified for Parker Hannifin
AS9100D Lead Auditor
NADCAP Auditor
ASNT Vice Chairman for Arizona
NDT Level 3 in PT, CWI, MT, VT
Timeline
CEO
Lambert Auditing. LLC
10.2024 - Current
Quality Assurance Specialist and Lead Auditor
Nammo Defense Systems
05.2022 - 08.2024
Senior Director of Quality
Genuine Machine Products
05.2019 - 05.2022
Supplier Quality Manager /NDT Engineer
Orbital ATK
08.2015 - 05.2019
Quality Assurance Manager
CAD Enterprises Inc.
08.2011 - 08.2015
Associate of Science - Digital Communications And Multimedia
Indiana State University