Kelly Lane

I do not work here but I am a full-time student attending at Central Maine Community College I am in my Last semester I am going for my associates in medical coding and billing and Electronic Health records

• Completed projects and submitted research proposals to propel personal learning ambitions.
• Participated in seminar classes with enthusiasm and respect towards fellow students.
• Completed rigorous readings as directed to support unit learning goals.
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Gathered information to research [Area of study] to contribute to [Type] project.
• Generated reports detailing findings and recommendations.

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
• Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
• Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
• Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
• Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Stocked shelves to organize aisles in assigned department.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Replenished serving stations with fresh food and cleaned up spills.
• Documented customer orders and conveyed special requests to kitchen staff.
• Brewed coffee and tea and changed out drink station syrups.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
• Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
• Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
• Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Stocked shelves to organize aisles in assigned department.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Replenished serving stations with fresh food and cleaned up spills.
• Documented customer orders and conveyed special requests to kitchen staff.
• Brewed coffee and tea and changed out drink station syrups.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Supported management in implementing operational improvements such as updated training manuals or revised schedules.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Checked personal identifications during alcohol and tobacco sales.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Contributed to increased sales by upselling menu items and promoting special offers.

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Dusted picture frames and wall hangings with cloth.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Handled requests for extra linens, toiletries and other supplies.
• Returned emptied garbage receptacles to proper locations.
• Polished fixtures to achieve professional shine and appearance.