Kelly Langford
Cleveland,TN
Summary
Accomplished Behavioral Health RN with a proven track record at Erlanger Behavioral Health, enhancing patient outcomes through expert individualized care planning and empathetic therapeutic communication. Skilled in suicide risk assessment and multidisciplinary collaboration, significantly reduced aggressive patient behaviors. Passionate about delivering high-quality, compassionate care, and fostering patient and family education.
Overview
23
23
years of professional experience
Work History
Behavioral Health RN
Erlanger Behavioral Health
04.2022 - Current
- Mentored new nursing staff members on best practices in behavioral health care, contributing to overall team knowledge and effectiveness.
- Increased patient satisfaction scores through active listening and empathetic communication during one-on-one counseling sessions.
- Reduced instances of aggressive behaviors among patients by employing crisis intervention techniques and non-violent de-escalation methods.
- Implemented group therapy sessions that focused on topics such as stress management, coping skills, and relapse prevention, leading to improved patient outcomes.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans, ensuring continuity of care for all clients.
- Assisted in the implementation of quality improvement initiatives within the behavioral health department, resulting in increased efficiency and enhanced patient care standards.
- Improved patient outcomes by developing and implementing individualized care plans for clients with mental health disorders.
- Educated families on mental health disorders, medications, and coping strategies to enhance their understanding and support during the recovery process.
- Promoted a therapeutic environment through the use of evidence-based practices in psychiatric nursing care, fostering emotional well-being and recovery for patients.
- Delivered high-quality client care by conducting thorough assessments, administering medications as prescribed, and providing ongoing monitoring of mental status changes.
Home Health RN Case Manager
Amedisys Home Health
04.2004 - 04.2022
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
- Facilitated timely referrals to specialists or other healthcare professionals when necessary to address patient needs effectively.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
Hospice Registered Nurse Case Manager
Home Care Solutions
01.2002 - 01.2004
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
- Promoted an environment conducive to open communication among staff members regarding complex cases or challenging situations.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Contributed to the development of organizational policies and procedures, ensuring that best practices were upheld in patient care delivery.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
Education
Master of Science - Psychiatric Nursing
Walden University
Minneapolis, MN12-2025
Bachelor of Science - Nursing
The University of Tennessee At Chattanooga
Chattanooga, OK05-1996
Skills
- Suicide risk assessment
- Clinical documentation
- Behavior modification
- Individualized care planning
- De-escalation techniques
- Multidisciplinary collaboration
- Group therapy facilitation
- Psychoeducation delivery
- Substance abuse treatment
- Patient safety monitoring
- Therapeutic communication
- Psychiatric assessment
Timeline
Behavioral Health RN
Erlanger Behavioral Health
04.2022 - Current
Home Health RN Case Manager
Amedisys Home Health
04.2004 - 04.2022
Hospice Registered Nurse Case Manager
Home Care Solutions
01.2002 - 01.2004
Master of Science - Psychiatric Nursing
Walden University
Bachelor of Science - Nursing
The University of Tennessee At Chattanooga
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