Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Lawhon Hammond

Mineral Wells,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.


Overview

24
24
years of professional experience

Work History

Administrative Assistant

OTA Compression LLC
08.2016 - 01.2024

* Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

* Ensured accurate record-keeping with diligent data entry and database management for vital company information.

* Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

* Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

* Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

* Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

* Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

* Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

* Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

* Sorted and distributed office mail and recorded incoming shipments for corporate records.

* Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

* Volunteered to help with special projects of varying degrees of complexity.

Locomotive Engineer

Omni Trax
06.2013 - 06.2016

* Improved rail safety by conducting thorough pre-trip inspections and adhering to industry regulations.

* Enhanced operational efficiency by maintaining locomotive equipment and troubleshooting issues as they arose.

* Ensured timely deliveries by carefully planning routes and monitoring train progress throughout each trip.

* Increased punctuality by maintaining strict schedules and coordinating closely with dispatchers and other railway personnel.

* Promoted a culture of safety by consistently enforcing company policies and procedures for all crew members.

* Assisted in training new Locomotive Engineers, sharing knowledge and best practices for optimal job performance.

* Maximized productivity by effectively managing time and resources while on duty, resulting in high levels of customer satisfaction.

* Collaborated with track maintenance teams to identify potential hazards or areas requiring repairs before incidents occurred.

* Skillfully operated multiple types of locomotives across diverse terrains, displaying adaptability and flexibility in challenging situations.

* Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.

* Inspected locomotives for operational readiness by making FRA and company-required checks and tests.

* Worked with conductors and assistants to drive locomotives safely.

* Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.

* Inspected locomotives before and after runs.

* Operated locomotives to transport freight and other materials.

* Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.

* Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.

* Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.

Locomotive Engineer

Fort Worth & Western Railroad
03.2012 - 05.2013

* Improved rail safety by conducting thorough pre-trip inspections and adhering to industry regulations.

* Increased punctuality by maintaining strict schedules and coordinating closely with dispatchers and other railway personnel.

* Strengthened communication between crew members through regular briefings and debriefings, fostering a collaborative work environment.

* Promoted a culture of safety by consistently enforcing company policies and procedures for all crew members.

*Assisted in training new Locomotive Engineers, sharing knowledge and best practices for optimal job performance.

*Maximized productivity by effectively managing time and resources while on duty, resulting in high levels of customer satisfaction.

*Collaborated with track maintenance teams to identify potential hazards or areas requiring repairs before incidents occurred.

*Skillfully operated multiple types of locomotives across diverse terrains, displaying adaptability and flexibility in challenging situations.

*Demonstrated a commitment to continuous improvement by participating in company-wide safety initiatives and attending regular training sessions.

*Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.

*Inspected locomotives for operational readiness by making FRA and company-required checks and tests.

*Worked with conductors and assistants to drive locomotives safely.

*Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.

*Inspected locomotives before and after runs.

* Operated locomotives to transport freight and other materials.

* Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.

* Interpreted and relayed hand and lantern signals affecting movement of train and controlled speed and clearance distance of cars.

Baker

Niesters
05.2011 - 02.2012

* Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

* Cut and shaped dough for pies, rolls and other pastries.

* Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

* Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

* Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.

* Processed customer orders and payment transactions.

* Replenished bakery items in display cases.

Cashier

Tractor Supply Company
08.2010 - 05.2011

* Enhanced customer satisfaction by providing efficient and accurate cash transactions.

* Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

* Streamlined checkout process for increased efficiency and reduced waiting times.

* Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

* Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

* Handled multiple payment methods securely, minimizing discrepancies and potential losses.

* Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Engineer

Norfolk Southern
07.2008 - 06.2010
  • Improved rail safety by conducting thorough pre-trip inspections and adhering to industry regulations.
  • Ensured timely deliveries by carefully planning routes and monitoring train progress throughout each trip.
  • Increased punctuality by maintaining strict schedules and coordinating closely with dispatchers and other railway personnel.
  • Promoted a culture of safety by consistently enforcing company policies and procedures for all crew members.
  • Assisted in training new Locomotive Engineers, sharing knowledge and best practices for optimal job performance.
  • Collaborated with track maintenance teams to identify potential hazards or areas requiring repairs before incidents occurred.
  • Demonstrated a commitment to continuous improvement by participating in company-wide safety initiatives and attending regular training sessions.

Locomotive Engineer

Norfolk Souther Railroad
06.2008 - 06.2010

* Improved rail safety by conducting thorough pre-trip inspections and adhering to industry regulations.

* Ensured timely deliveries by carefully planning routes and monitoring train progress throughout each trip.

* Increased punctuality by maintaining strict schedules and coordinating closely with dispatchers and other railway personnel.

* Promoted a culture of safety by consistently enforcing company policies and procedures for all crew members.

*Assisted in training new Locomotive Engineers, sharing knowledge and best practices for optimal job performance.

*Demonstrated a commitment to continuous improvement by participating in company-wide safety initiatives and attending regular training sessions.

*Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.

*Inspected locomotives for operational readiness by making FRA and company-required checks and tests.

*Worked with conductors and assistants to drive locomotives safely.

*Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.

* Inspected locomotives before and after runs.

*Operated locomotives to transport freight and other materials.

* Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.

* Interpreted and relayed hand and lantern signals affecting movement of train and controlled speed and clearance distance of cars.

* Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.

Conductor

Norfolk Southern
09.1999 - 06.2010

* Responsible for obtaining work orders and operations bulletins and clearing them with the dispatcher.

* Streamlined communication with fellow crew members, ensuring efficient coordination of train operations.

* Demonstrated a commitment to continuous improvement by participating in company-wide safety initiatives and attending regular training sessions.

*Plan out work and head safety briefings

* Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections both before leaving yard as well as when picking up or setting out blocks of cars from other yards or sidings

* Performed brake test on Engine and train before before starting trip.

* Call signals on line of road

* Train new hires


Education

High School Diploma -

Fletcher HighSchool
Neptune Bech, FL
06.1986

Skills

* Workflow Optimization

* Invoice Processing

* Filing

* Data Entry

* Office Administration

* Mail Distribution

* Computer Skills

* Sage Pechtree

* Microsoft Word

Timeline

Administrative Assistant

OTA Compression LLC
08.2016 - 01.2024

Locomotive Engineer

Omni Trax
06.2013 - 06.2016

Locomotive Engineer

Fort Worth & Western Railroad
03.2012 - 05.2013

Baker

Niesters
05.2011 - 02.2012

Cashier

Tractor Supply Company
08.2010 - 05.2011

Engineer

Norfolk Southern
07.2008 - 06.2010

Locomotive Engineer

Norfolk Souther Railroad
06.2008 - 06.2010

Conductor

Norfolk Southern
09.1999 - 06.2010

High School Diploma -

Fletcher HighSchool
Kelly Lawhon Hammond