Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Lay

Kelly Lay

Owasso,OK

Summary

Experienced and dependable individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

17
17
years of professional experience

Work History

Online Reseller

Self-employed
04.2021 - Current
  • Successfully managed the end-to-end resale process, from product acquisition to final sale.
  • Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
  • Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.

Administrative Assistant

NOV
01.2019 - 05.2021
    • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
    • Maintained inventory of office supplies and placed orders.
    • Assisted in accounts payable and receivable, ensuring timely processing of invoices and payments.
    • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
    • Managed multiple tasks and met time-sensitive deadlines.

Owner/Operator Manager

LayChic Boutique
10.2017 - 12.2019
  • Managed day-to-day business operations.
  • Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
  • Optimized product listings with detailed descriptions, accurate specifications, and compelling visuals to maximize conversion rates.
  • Hosted successful pop-up events and participated in local markets to expand brand reach within the community.

Treatment Coordinator

Bartlesville Braces
09.2016 - 06.2017
  • Maintained detailed records of patient treatment plans ensuring accurate billing and efficient followups.
  • Explained treatment choices to patients and helped determine best options.
  • Assisted with answering phones, receiving payments and scheduling appointments.

Payroll Supervisor/Registered Tax Return Preparer

Jerry Bakewell & Associates
10.2007 - 03.2014
    • Assisted clients with resolving any payroll-related issues or concerns in a timely manner.
    • Successfully reconciled quarterly and yearly reports.
    • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions and retirement plan withholdings.
    • Completed and filed returns with tax departments at local, state, and federal levels.
    • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
    • Utilized tax software to prepare returns and meet deadlines.

      • Accounting Clerk

      2008-2011

      • Answered phone promptly and directed incoming calls to correct offices.
      • Completed data entry tasks with accuracy and efficiency.
      • Collaborated with accounting department to analyze and reconcile variance accounts.

Education

High School Diploma -

Ponca City High School
Ponca City, OK

No Degree - Leadership

Scheduling Institute
Phoenix, AZ

Skills

    • Customer Service
    • Bookkeeping
    • Attention to Detail
    • Data Entry
    • Tax Preparation
      • Payroll Processing
      • Administrative Support
      • Time Management
      • Computer Proficiency

Timeline

Online Reseller

Self-employed
04.2021 - Current

Administrative Assistant

NOV
01.2019 - 05.2021

Owner/Operator Manager

LayChic Boutique
10.2017 - 12.2019

Treatment Coordinator

Bartlesville Braces
09.2016 - 06.2017

Payroll Supervisor/Registered Tax Return Preparer

Jerry Bakewell & Associates
10.2007 - 03.2014

High School Diploma -

Ponca City High School

No Degree - Leadership

Scheduling Institute

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Kelly Lay